Check-in

You can check in here on the S7 airlines website up to 23 hours before departure.  This new service is simple and practical: you save time at the airport and can even choose your own seat(s) in the cabin, checking in up to 6 passengers on a single booking(1).  All you need is an internet connection and access to a printer. 

Passengers with an internet-enabled mobile phone can avoid printing costs by opting for a mobile boarding pass.

6 easy steps to checking in on-line:

1.  Go to on-line check-in and enter your details.

2.  Select the flight and passengers to be checked in.  In order to have their miles registered, S7 Priority passengers and other frequent flyers should ensure their programme is shown alongside their name.  If it isn’t, simply click ‘Specify’ and enter membership details.

3.  Choose your cabin seat(s) with the easy-to-use map.

4.  Check the flight data again, and read the important information on airport formalities.

5.  Choose how to receive your boarding pass.  You can print it immediately, receive it by e-mail for later printing, or have it sent to your web-enabled phone as a mobile boarding pass (if this service is available at the airport of departure.)

6.  Arrive at the airport with your boarding pass, and with plenty of time for airport formalities.  If you have baggage to check in, hand it in at the Baggage Drop-Off counter (at Domodedovo), or at a shared registration counter (at other airports).  

You can now go through the security check and board your flight.  If you’re flying business class, you can use your boarding pass to gain access to the S7 executive lounge.

Conditions:

(1) When a group of passengers is checked in, a boarding pass is issued for each person.
(2) On all flights except for those to China.
(3) Local authority regulations require passengers departing from Baku, Beijing or Bangkok airports to produce a boarding pass certified by a check-in agent.  For this reason passengers who check in on-line must exchange their on-line boarding pass for a standard one at an S7 check-in counter at these airports.  We apologise for any inconvenience.

(This service is currently available at Moscow (Domodedovo), Ekaterinburg (Koltsovo), Munich, Frankfurt.)

We now offer a free mobile boarding pass service for S7 and Globus passengers checking in on-line or on their mobile. It allows passengers to go through security checks and boarding while saving on printing costs, and to avoid queues at check-in desks.

The mobile boarding pass is like a standard boarding pass, but designed to be displayed on an internet-enabled mobile phone. It includes a special 2D barcode containing all the passenger and flight details necessary for boarding: flight number, itinerary, date and time of departure/arrival, boarding time and gate number, as well as the cabin seat number chosen during check-in.

S7 Priority members and business class passengers can also use their mobile boarding pass to gain access to the business lounges at Moscow Domodedovo and Koltsovo (Ekaterinburg) airports.

How do I get a mobile boarding pass?

Step 1. Check-in for your flight online, or on your web-enabled mobile.

Step 2. At the final stage of check-in you can choose how to receive your boarding pass. Click ‘Send boarding passes to your mobile phone’, and enter your mobile phone number. You will then receive an SMS message with a link to your mobile boarding pass. To open it, make sure that you have an internet connection, and that your browser’s image display function is turned on.

Please note: mobile boarding passes can be used only at airports equipped to process them. You can find out about your airport of departure in advance by calling our 24-hour Contact Centre on 8-800-200-000-7 (within Russia), or +7-495-777-99-99 (from abroad), or by contacting the airport directly. If the airport is not able to process mobile boarding passes, then at Step 2 you should choose either to print your boarding pass immediately, or to receive it by email for subsequent printing.

Your mobile boarding pass will look something like this:

How do I use my mobile boarding pass?

Step 1. Charge your phone before you leave!

Ensure that your mobile phone's battery is sufficiently charged to allow you to undergo the required security checks at all stages of your journey.

If you have any problems with your mobile phone (e.g. low battery, or image display problems) please do not hesitate to approach our company representatives for assistance.

Step 2. At the airport, have your mobile boarding pass ready for inspection and scanning.

If you have checked-in luggage, drop it off at the special baggage check-in counter for those who have checked in online. If you have only carry-on luggage, you can go straight to the security check.

Before the security check, you may be required to have your 2D barcode scanned in order to print a hard-copy boarding pass; in Russia, it is currently obligatory. There are special devices for this. Simply place your phone under the scanner, follow the on-screen instructions, collect your printed boarding pass, and continue through the security check.

N.B. Please retain your printed boarding pass, as it may be required later – and you may need it for your own accounting purposes.

Step 3. Proceed to your gate for boarding. Enjoy your flight!

The gate number for boarding is specified in your mobile boarding pass.

Further information

MULTIPLE FLIGHTS. If you've checked in for a journey involving more than one flight, you need to reload your mobile boarding pass before each successive flight, to ensure that the 2D barcode contains the relevant flight information.

PASSPORT CONTROL. Please note that you may be asked to show your boarding pass (mobile or printed) at passport control desks.

GROUPS. If there is more than one passenger on your booking, an individual mobile boarding pass will be generated for each one, and passengers should ensure they have access to their own boarding pass (mobile or printed). The transfer of a mobile communication device between passengers, while undergoing the security check, is prohibited.

PROBLEMS. If for any reason the airport is unable to process your mobile boarding pass as expected, simply take your baggage to the special baggage drop-off counter in the check-in area, to have it tagged and accepted for the flight. Our company representatives will provide you with a printed boarding pass.

This may be required even if you have only carry-on baggage; in some countries, including Russia, a hard-copy boarding pass is obligatory. If not, you can go straight to the security check area.

Documents required at the check-in counter:

Check-in opening times are set by each airport: see below for more information.

We recommend you to arrive at least 2 hours before the flight.

The itinerary receipt for your e-ticket lists all your flight information.  For your convenience, we recommend that you keep it with you at all times during your journey.

Business class passengers receive priority service at single counters.

Passengers on international flights must pass an additional visa, ID and carriage document control, following the immigration requirements of the countries on their itinerary.  This check is performed by S7 visa control experts.

Passengers should allow enough time before boarding to pass all airport formalities.

-  For domestic flights: passport and security control;
-  For international flights: customs and border control and, if necessary, quarantine and sanitary examination, immigration, veterinary, phytosanitary and other controls.

Moscow (Domodedovo)

At Domodedovo airport, our check-in counters are not divided by flight; passengers for all flights can register in the S7 zone at the same time.  S7 Airlines’ bright green colour scheme makes the zone easy to spot.

Novosibirsk, Tolmachevo

Passenger and baggage check-in are performed on the first floor of the terminal for domestic airlines or in the operation hall of the international airlines’ terminal beyond the customs control line.

In other Russian, and international airports