Unaccompanied children aged of 5 to 12 years may travel by flights of S7 under stipulation of execution of respective agreement with the company and compulsory payment of 100% of adult passenger rate. If the passenger is 12 to 16 years old, such transportation is possible by request of parents under the same terms.
Please mind that unaccompanied children are not admitted for transfer transportation, as well as for the flights with transit landing.

Click here to see a sample request to transport an unaccompanied child.

In order to prepare and render necessary assistance, both in airport and on board, it is necessary to inform on the special status of passenger while booking the ticket, as to allow the airline to ensure the most possible comfort to the passenger during the whole flight. Please mind that if no confirmation of special assistance by the airline on the whole route of flight, is issued, the passenger with limited mobility may be not admitted to flight.

Please mind that transportation of seriously ill passengers and litter passengers may be made only with companions, providing for the care for the ill person in flight.
In case of transportation of seriously ill passenger of litter passenger on litter of airline, it is necessary to submit, before the flight a medical certificate signed by the physician, stating the permission granted by such physician for the transportation of ill person by air, as well as special requirements for the conditions of transportation of such passenger.
The litter passenger is admitted to the flight for payment of respective rate of economy class with provision of three seats and only with companion. The airline is entitled to refuse to transport the litter passenger in case the conditions for transportation of such ill passengers are not available on board of the aircraft.
Please visit your physician when planning your travel and got the consultations concerning the possible contraindications, and recommendations for the upcoming journey.
Not all types of aircrafts are designed to carry handicapped persons. The airline is entitled to refuse to transport the litter patient due to this reason, as well as with the view of flight security provisions, compliance with technical or operational requirements, even if a qualified companion is at hand.

The Carrier is entitled not to admit to flight or to continuation of flight a person whose transporting, due to his/her state of health (on the basis of the facts of medical examination etc.) may constitute a threat for his/her life, security of other passengers and their property, aircraft or its crew.
The strict contraindication for the flight are the following diseases suffered within two weeks before the flight: heart attack or cardiac surgery, instable angina (breast-pang), insufficiently compensated heart failure (edema), uncontrolled cardiac arrhythmia (ventricula or upper ventricula ones).
You should also restrain from the flight in case of absolute insulin failure, when the contents of insulin in blood of patients is sharply decreased, as such patient require permanent exogenic injection of insulin.

APPLICATION REQUEST FOR CARRIAGE

We advise you to come to the airport beforehand in order to check in not in a hurry. Please, prepare yourself for the flight beforehand, as the movement on board may be limited or impossible. Be sure that you have all necessary things for the flight in the hand baggage.
The wheelchair is transported in the luggage compartment of the aircraft. After arrival, you will have your wheelchair back either just after getting out of the aircraft, or in the baggage dispensing area. In the latter case you will be accompanied to the place of baggage dispensing in the wheelchair provided by the airport.
Ill /handicapped persons are allowed to carry drugs, folded chair (wheelchair), litter, scratches free of charge and such articles do not make part of free luggage allowance.

Rules for transporting disabled passengers

Visually impaired passengers should travel with a companion, accompanied by a guide-dog or may be transported under the supervision of the carrier after execution by the passenger of written application for transportation under the supervision of the carrier.
In case such passenger travels with the guide dog, the certificate of special training of such dog shall be produced.
Visually/hearing impaired passengers, who do not agree their flight with the airline, may be not admitted to check in and to flight.
Rules of transporting of Visually/hearing impaired passengers.

Hearing impaired passengers should inform their special status beforehand while booking the flight or through or contact center, in order to allow the airline to ensure the most possible comfort in flight and necessary assistance in the airports to such passenger

Rules for transporting blind and/or deaf passengers

Please visit your physician before the travel and get the consultation on the possible contraindications with respect to upcoming journey.
The flights may cause negative effect, threatening the life of mother and fetus. That is why, caring about the health of you and your children, the airline admits the pregnant women to the flight only in case of provision of medical opinion stating no contraindications to the flight on the date of such flight.
In case the opinion does not state the date of flight, such opinion shall be valid with the purposes of the flight, within 7 days from the date of issue of medical opinion.
As there are no facilities for special medical aid on board, even manageable, from the point of view of modern medicine, emergency may result in dramatic outcome. We beg you to understand the requirements of the airline aimed solely to the provision of your own security.