Chapter VIII. Refunds for unperformed transportation

8.1.1.	If, through the fault of the Carrier, or as a result of the passenger's forced or voluntary withdrawal from the flight, or the consignor's forced or voluntary withdrawal of cargo from the flight, transportation is not performed, the Carrier is obliged to refund the cost of the unused document of transportation. The refund shall be paid pursuant to these regulations and the Carrier's fare rules.
8.1.2.	The refund of the cost of the unused document of transportation and/or Miscellaneous Charges Order shall be paid within the period of validity of the document of transportation and/or Miscellaneous Charges Order, unless otherwise specified by the Carrier's fare rules.
8.1.3.	No refund shall be paid for the cost of lost documents of transportation and/or Miscellaneous Charges Orders or for duplicates issued in replacement of them.
8.1.4.	The Carrier shall refund the cost only upon presentation of the document of transportation and/or Miscellaneous Charges Order issued by the Carrier itself or its authorised agent.

8.2.1.	The refund of the cost of the unused document of transportation and/or Miscellaneous Charges Order is paid to the person specified in these documents, or to the person who paid for the transportation, upon presentation of a document proving such payment, proof of the bearer's his/her identity, a document giving him/her the right to receive the such money (a notarised letter of authority).
8.2.2.	The refund of the cost of the unused document of transportation is paid only upon presentation to the Carrier or its authorised agent of the passenger coupon and the unused flight coupons of the passenger ticket, plus copies of the air waybill.

8.3.1.	The amount refunded for the unused document of transportation, and/or Miscellaneous Charges Order is defined by the Carrier's fare rules.
8.3.2.	In the case of forced withdrawal from the flight on the part of a passenger, or from the transportation of cargo on the part of a consignor, the amount he/she is refunded is determined taking into account the following provisions: if the transportation has not been performed at all, the entire sum paid for the transportation is refunded; if the transportation has been partially performed, the amount corresponding to the cost of the remaining, unperformed part of the transportation is refunded.
8.3.3.	In the case of voluntary withdrawal from the flight on the part of a passenger, or from the transportation of cargo on the part of a consignor, the passenger is paid a refund, in accordance with the Carrier's fare rules.
8.3.4.	The cost of unperformed transportation is paid at the place where the ticket was obtained, in the same way and in the same currency as that used when the ticket was made out, in accordance with the Carrier's fare rules.