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How many kilograms of baggage can I carry for free?

Free baggage allowance on S7 flights: 

  • for economy class – 1 piece with max. weight 23 kilograms (inclusive), the sum of the three dimensions (length-breadth-height) of one piece must not exceed 203 cm;
  • for business class – 2 pieces with max. weight 32 kilograms (inclusive), the sum of the three dimensions (length-breadth-height) of one piece must not exceed 203 cm;
  • children under 2 years old travelling without a seat – 1 piece with weight up to 10 kilograms inclusive, the sum of the three dimensions of one piece must not exceed 203 cm. 

The specified free baggage allowances apply for transportation on the whole route, if all flights are performed by S7. For code share and transfer flights where S7 and partner airlines participate, free baggage allowance is determined in accordance with the international rules of the International Air Transport Association (IATA). In this case the dominant carrier’s unified allowance will apply for all flight segments. You can get information on free baggage allowance for transfer flights at the S7 Contact Centre.

What is outsized baggage and what is heavy-weight baggage? How can I carry such baggage?

Baggage is outsized, if its dimensions in total exceed 203 cm; baggage is heavy-weight, if its weight exceeds 32 kg. The airline company decides in each case individually, whether to transport such baggage or not; it depends on aircraft type, storage capacity of the baggage hold, etc. Outsized and heavy-weight baggage shall be paid for additionally during the check-in, depending on the weight or dimensions.

You should file a claim, concerning the possibility of transportation of your baggage, using the contact form on the web-site or by calling to S7 customer contact centre on 8-800-700-0707, 8-800-200-0007 – in Russia for free. You can call from the web-site, the link «Click to call» is at the bottom of the screen.

What is the cost of excess baggage transportation?

If the number of your baggage pieces, its weight or the sum of its three dimensions exceeds free baggage allowance, you will need to make extra payment for the baggage at the fares stated below.

Excess baggage transportation fares:

Excess baggage category

Excess category

Fare, RUBFare, EUR
Direct Domestic air linesTransfer Domestic air lines = Domestic air linesDirect International air linesTransfer International air lines = International air lines / Domestic air lines
Number of pieces (if the weight does not exceed 23 kilograms, and the sum of the three dimensions does not exceed 203 cm)

2-nd piece

2 000 3 500 40 75

3-rd piece

6 000 10 500 120 225

Excess weight (if the sum of the three dimensions does not exceed 203 cm)

over 23 kilograms, but not more than 32 kilograms

2 000 3 500 40 75

over 32 kilograms, but not more than 50 kilograms

4 000 7 000 80 150

Excess size (if the weight does not exceed 23 kilograms)

More than 203 cm

6 000 10 500 120 225

Excess baggage transportation fares for flights from Beijing and Urumqi (exept flights: Beijing - Khabarovsk, Beijing - Vladivostok):

Excess baggage category

Excess category

Fare, CNY
Direct International air linesTransfer International air lines = International air lines / Domestic air lines
Number of pieces (if the weight does not exceed 23 kilograms, and the sum of the three dimensions does not exceed 203 cm)

2-nd piece

660 860

3-rd piece

1 320 1 950

Excess weight (if the sum of the three dimensions does not exceed 203 cm)

over 23 kilograms, but not more than 32 kilograms

660 860

over 32 kilograms, but not more than 50 kilograms

990 1 390

Excess size (if the weight does not exceed 23 kilograms)

More than 203 cm

1 320 1 950

Animal transportation fares:

Excess baggage category

Fare, RUBFare, EUR
Direct Domestic air linesTransfer Domestic air lines = Domestic air linesDirect International air linesTransfer International air lines = International air lines / Domestic air lines

Animal weight in the cabin does not exceed 8 kg

1 500 2 500 30 55

Animal weight in the baggage hold does not exceed 8 kg

1 500 2 500 30 55

Animal weight in the baggage hold does not exceed 23 kg

2 000 3 500 40 75

Animal weight in the baggage hold does not exceed 32 kg

4 000 7 000 80 150

Animal weight in the baggage hold does not exceed 50 kg

6 000 10 500 120 225
  • These terms and conditions apply to S7 Airlines direct fares and to all S7 Airlines transfer fares.
  • If the transportation is performed on flights of two and more carriers including code share flights with other airlines, fares of the dominating carrier apply (you can get detailed information at sales offices or Call Centre).
  • For transfer transportations the fare is collected once only in respect of the whole transportation. The specified fares for excess baggage apply for the whole route on both ways form the check-in point to the first stopover taking more than 24 hours or turnaround.
  • If separate tickets are used for each segment of one route of the transportation, baggage transportation terms and conditions correspond to baggage allowances for each segment specified in the tickets. In this case payment for excess baggage is made according to the stated fares for each segment of one route.
  • Important! Heavy weight baggage transportation (one piece weight exceeds 32 kilograms, but does not exceed 50 kilograms) and oversized baggage transportation (the sum of the three dimensions of one piece exceeds 203 cm) is performed only subject to the prior agreement with the carrier.

You can get detailed information by calling the S7 Contact Centre at 8-800-700-0707, 8-800-200-0007 (free within Russia). You can make an online call – the link “Click to call” is at the bottom of the screen.

Can I pay for excess or outsized baggage online?

At present, no – but we will launch a new service for this soon.

The rules of transfer of goods across the customs border

Terms of customs operations at Domodedovo airport you can find on information portal of the Domodedovo Customs Service.

Can I complete the customs declaration on-line?

Yes. The service «electronic completion of passenger customs declaration form» is currently running in test mode at the information portal. The information portal enables you to complete and print the passenger customs declaration form at home or office, as well as to complete the form distantly on any mobile devise and to print it out in Domodedovo Airport.

On the official web-site you can obtain general information about customs regulations, as well as organization and working time of the Domodedovo Customs Service.

What are the rules about taking liquids on board?

For the purpose of flight safety the volume of liquids you can carry in your hand luggage is restricted (but this does not apply to checked-in baggage). In hand luggage, you can take liquids on board if the volume of their packaging is not larger than 100ml, and the total volume of liquids in separate packages doesn’t exceed 1 litre. This requirement applies not only to carbonated drinks, water and juices, but also to gels, lotions, perfumes, creams, toothpastes and liquid cosmetics, etc.

How should baggage be packaged?

Each item must have intact packaging to ensure its safety during the flight and handling, and to eliminate the possibility of harm to passengers, crew, and third parties and damage to the aircraft, other baggage items, or other property.

Combining two or more items with individual packaging into one is not permitted.

Packaging which is damaged, or which contains sharp or protruding items, will not be accepted for transportation.

Is there anything not recommended for transportation in checked-in baggage?

In your checked-in baggage, it is not advisable to transport fragile or perishable goods, currency notes, jewellery items, precious metals, computers, electronic communication devices, bonds, securities or other valuable business documents, passports, identity cards, or keys, etc.

Can I access my checked-in baggage during the flight?

No. From the moment the baggage is checked in until its collection at the destination airport, passengers do not have access to their baggage.

How do I get my baggage after landing?

After leaving the plane, follow the signs to the «Baggage Claim» area. Find your flight number on the information screens to find out which baggage carousel will have the baggage from your flight. Staff in the baggage claim area can answer questions concerning your baggage, including retrieving fragile objects, pets, prams and sporting equipment, etc.

If your flight is international then you must go through passport/immigration control before you get your baggage. After baggage claim you can go through customs control.

What happens if I don’t collect my baggage in time?

Baggage is stored at the destination airport free of charge for two days, including the day of arrival. After that period, the owner of the baggage is charged the applicable rate for storage.

If, through the fault of the airline, baggage is not delivered to the destination airport as scheduled, the passenger is not liable for storage charges.

Baggage is deemed unclaimed if it has not been collected within six months of its arrival. Unclaimed baggage is disposed of by the airline in accordance with the legislation of the Russian Federation.

When the ownership of undocumented baggage has been established, a written notice is sent to the owner. The baggage is then stored at the destination airport for six months, after which is it deemed unclaimed and is subject to disposal.

May I pool baggage allowance with family or friends if flying together?

Free baggage allowance for an adult passenger is 1 one piece with weight up to 23 kg of the checked-in baggage for economy class and 2 pieces with weight up to 32 kg for business class. If, for example, you travel together in economy class and have 1 bag with weight 32 kg, you should pay for baggage transportation at the fare for excess piece weight.

Some examples to help you to calculate baggage allowance correctly:

Economy Business
2 adults 2 pieces, not more than 23 kg each 4 pieces, not more than 32 kg each
adult + infant 2 pieces: the first - not more than 23 kg, the second - not more than 10 kg 3 pieces: 2 of them not more than 32 kg each, 1 - not more than 10 kg
adult + child 2 pieces, not more than 23 kg each 4 pieces, not more than 32 kg each
adult + 2 children 3 pieces, not more than 23 kg each 6 pieces, not more than 32 kg each
2 adults + infant 3 pieces: 2 of them not more than 23 kg, 1 - not more than 10 kg 5 pieces: 4 of them not more than 32 kg each, 1 - not more than 10 kg
2 adults + child 3 pieces, not more than 23 kg each 6 pieces, not more than 32 kg each
2 adults + infant + child 4 pieces: 3 of them not more than 23 kg each, 1 - not more than 10 kg 7 мест: 6 of them not more than 32 kg each, 1 - not more than 10 kg
2 adults + 2 children 4 pieces, not more than 23 kg each 8 pieces, not more than 32 kg each

Passengers flying to Yerevan are entitled to excess baggage allowance in the amount of +1 piece up to 23 kg.

You can read full baggage transportation rules here

 
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