Fliegende Umschläge

In the century of digital technology paper documents still do not diminish in their number, and the necessity of urgent document sending and delivery arises more and more often. Especially for this our specialists have developed the «Flying Envelopes», the users of which have been given the ability to send and receive correspondence from one airport to another on scheduled flights of S7 within Russia.

The procedure of dispatch and receipt of packages (hereinafter, — the «Correspondence») is simple. Each willing person is given the ability to send an envelope (or a parcel) with correspondence by the nearest S7 flight to the destination airport (commercial air mail weight limits per flight apply. Please, be advised to confirm the next available flight for your shipment with a manager). For this you will have to come to the airport and conclude a forwarding agent agreement (hereinafter — the «Agreement») at the S7 representative office, carrying with you an identity document.

The receiver specified by you will be able to receive the mail item immediately upon the arrival of the flight to the destination airport.

Issuance of packages is performed not earlier than after 2 hours at the Domodedovo Airport, and not earlier than after 1 hour at other airports.

Execution of the dispatch documents must be finished two hours before the scheduled flight departure time.

In Moscow you can receive and send correspondence at the cash desks of S7 SERVICE LLC located:

  • at Domodedovo Airport, round the clock, cash counters No. К147, No. К148, No. К148, located opposite entrance No. 3, in the check-in area for S7 flights, +7 495 363-27-64;
  • at Paveletsky railway station, daily, from 09:00 to 20:00, break: 13:00–14:00, 3rd entrance, Aeroexpress Hall, to the right of the Aeroexpress information desk, sales office of S7 SERVICE LLC1, +7 495 777–08–43 (internal number 14195).

For additional information, please, call the contact centre on 8 800 700-0707, on any questions about conclusion of agreements with corporate clients call (495) 363-30-76.

1 Additional charge for registration at city office is applied. The fee is 900 rubles.

Contacts and schedule

Город Адрес Телефон Расписание работы Услуги
Алма-Ата Мкр.Керемет 7, корп. 44, ООО «Трансавиа Сервис» +7 727 315–34–00
+7 727 315–98–33
+7 771 766–95–05
пн-вс: 09:00–20:00 прием,
выдача
Абакан пр-т Дружбы Народов, 59а, агентство «Сян-Авиа»1 +7 902 467–09–82
+7 3902 26–09–82
пн,ср: 08:00–20:00; вт,чт-вс: 06:00–18:00 прием,
выдача
Анапа аэропорт, офис продаж S7 +7 86133 9–21–06 пн–вс: 08:30–20:30 прием,
выдача
Астрахань аэропорт, офис продаж S7 +7 8512 21–07–05 пн-пт: 09:00–18:00,
cб,вс 14:00–18:00
перерыв: 13:00–14:00
прием,
выдача
Барнаул Ленина, 31, офис продаж S7 +7 3852 61–07–16 пн–вс: 09:00–18:00 прием,
выдача
аэропорт, офис продаж S7 +7 3852 54–32–79 пн–вс:  06:00-07:00
выдача до 08:00
прием,
выдача
Белгород ООО «АВИБА.РУ», аэропорт, пр-т Богдана Хмельницкого, 1661 +7 4722 23–26–32
+7 4722 23–27–32
пн–вс: 08:00–22:00 прием,
выдача,
курьерская доставка
ООО «Международный аэропорт Белгород», аэропорт, пр-т Богдана Хмельницкого, 1661 +7 (4722) 235-788 доб. 2327 пн–вт: 08:00–20:00, перерыв: 12:00–13:00 прием,
выдача
Белоярский ул. Молодости 2А, Западно-Сибирское АВС +7 34670 2–48–10 пн–вс: 08:00–20:00, перерыв: 12:30–13:30 прием,
выдача
аэропорт, Западно-Сибирское АВС +7 34670 6–22–83 пн–вт: 08:00–20:00, перерыв: 12:30–13:30,
ср: 09:00–20:00, перерыв: 12:30–13:30,
чт — выходной,
пт: 09:00–15:00, перерыв: 12:30–13:30,
сб: 09:00–16:30, перерыв: 13:00–14:00,
вс: 08:00–17:30, перерыв: 12:00–14:30
прием,
выдача
Благовещенск агентство  «Моисей»    аэропорт, касса  №5 +7 416 221–53–43 пн–вс: согласно времени работы аэропорта прием,
выдача
агентство  «Моисей» ул. Ленина, 183 +7 416 253–96–58 пн–вс: 08:00–20:00 прием,
выдача по запросу
агентство  «Авиа Сервис», аэропорт: касса №4 +7 914 381-33-66 пн–вс: 06:00–11:00 прием,
выдача по запросу
агентство  «Авиа Сервис», Кузнечная 1, гост Дружба. оф. 30 (1 этаж) +7 914 550-06-01 пн–вс: 15:00–18:00 прием,
выдача по запросу
Братск аэропорт, представительство S7 +7 902 561–85–34 пн–вс: 06:30–15:30 прием,
выдача
аэропорт, агентство, касса «Полет-Сервис» +7 3953 322–419 под рейс
пн–вс: 08:00–17:00 (возможно сокращение рабочего времени в связи с работой аэропорта)
прием,
выдача
Брянск аэропорт, представительство S7 +7 930 735-34-30 пн,ср,пт: 08:30–12:00 прием,
выдача2
Владивосток аэропорт, офис продаж S7, 1 этаж, касса №2 +7 423 376–75–11 пн–вс: круглосуточно прием,
выдача
Владикавказ аэропорт, офис продаж S7, здание аэровокзала, 1 этаж +7 928 481–11–77 пн–вс: 15:00–19:30 прием,
выдача
пр-т Коста, 234, агентство   «Ираэросервис»1 +7 8672 51–74–12
+7 8672 51–74–30
пн–вс: 09:00–17:00 прием,
выдача
аэропорт «Владикавказ» здание аэровокзала, касса №1,2,3, агентство ООО«Югзар Онлайн» +7 8672 40-87-59
+7 8672 40-87-45
+7 8672 40-87-89
пн–вс: 08:00–18:00 прием,
выдача
Волгоград аэропорт, офис продаж S7 +7 8442 26–67–76 пн–вс: 09:30–21:00 прием,
выдача
пос. Аэропорт, здание аэровокзала, касса ООО «ТАВС Волга» +7 844 235-70-58 пн–вс: круглосуточно прием,
выдача1
ул. Аллея Героев, 5, ООО «ТАВС Волга» +7 844 238-14-77 пн–пт: 08:00–19:30
сб–вс: 09:00–19:00
прием,
выдача1
б-р Энгельса, 15, ООО «ТАВС Волга» +7 844 269-77-44 пн–вс: 08:00–19:30, перерыв: 12:00–12:30 прием,
выдача1
Волжский, пр. Ленина, 97, ООО «ТАВС Волга» +7 844 239-26-26 пн–пт: 08:00–19:30
сб–вс: 09:00–19:00
прием,
выдача1
Воронеж аэропорт, офис продаж S7, 1 этаж +7 903 858–96–23 пн–вс: круглосуточно, перерыв: 11:20–13:20 прием,
выдача
аэропорт, кассы, «АВИАСЕРВИС» +7 473 210–78–77
+7 473 210–78–88
пн-вс: 08:00—20:00 прием,
выдача
пр. Революции, 1А, «АВИАСЕРВИС» +7 473 202–90–50 пн-вс: 08:00—20:00 прием,
выдача
Горно-Алтайск аэропорт, представительство S7 +7 388 224–75–06 приём
пн–вс: 07:00–16:00,
выдача
пн–вс: 07:00–08:00
прием,
выдача
пр. Коммунистический, 51, офис продаж S7 +7 38822 2-50-08
+7 38822 2-50-22
пн–вс: 09:00–20:00 прием,
выдача
Екатеринбург аэропорт, офис продаж S7
Галерея между Терминалом А и аэропорт-отелем «Angelo», ул. Бахчиванджи, 55а, 1 этаж
+7 343 264–20–52
+7 343 278–56–88
+7 967 856–48–04
пн–вс: 03:00–00:00 прием,
выдача
Иркутск  аэропорт, представительство S7,
ул. Ширямова, 13, аэропорт, зал МВЛ
+7 3952 54–42–19 пн–вс: круглосуточно прием,
выдача
аэропорт, офис продаж S7,
ул. Ширямова, 13, аэропорт, зал ВВЛ
+7 3952 54–42–79  пн–вс: круглосуточно прием
Казань аэропорт Казань, терминал 1А, 1 этаж, помещение 207, ООО«Скайленд» +7 843 267–87–22 пн–вс: круглосуточно прием,
выдача
Оренбургский тракт, 128, корпус 1, офис 1, агентство «ГроссАвиаКарго»1 +7 843 500–02–30
+7 966 250–15–10
пн–пт: 09:00–17:00, сб–вс: выходной прием,
выдача
Калининград аэропорт, офис продаж S7 +7 4012 53–99–64 пн–пт: 08:00–20:00,
сб-вс: 10:00–20:00,
перерыв:
14:00-16:00
прием,
выдача
ул. Пражская, д. 38 ООО «Альтерпост» 1 +7 401 250–75–23 пн–пт: 09:00–18:00, сб: 10:00–16:00 прием,
выдача,
курьерская доставка
Калуга аэропорт, представительство S7 вт,чт,вс:
14:00–17:00
прием,
выдача2
Кемерово аэропорт, офис продаж S7 +7 3842 39–08–34 пн–вс:
приём 04:00–06:00
выдача 08:00–10:00
прием,
выдача
Когалым аэропорт Когалым, ул. Авиаторов, д.19 +7 902 692–45–10, +7 982 550–48–53 под рейс прием,
выдача2
Краснодар аэропорт, офис продаж S7, терминал 1. +7 861 263–66–30
+7 928 840–20–07
пн–вс:
круглосуточно
перерыв: 04:00–05:30
прием
Красноярск аэропорт, офис продаж S7 +7 965 897–51–11 пн–вс: 02:00–21:00
перерыв 11:00–17:00
прием,
выдача
аэропорт, 1 этаж, касса №4, OOO «Регион24» +7 391 290–24–90 пн–вс: круглосуточно прием,
выдача
Горького, 6А, OOO «Регион24» +7 391 205–34–50 пн–пт: 09:00–21:00 выдача
Липецк аэропорт, офис продаж S7 +7 4742 38–14–81 пн–пт: 07:00–20:00,
перерыв:
11:20–13:00
сб 07:00–11:00
вс 15:00–20:00
прием,
выдача
Магадан  аэропорт, представительство S7 +7 4132 602-009 пн,ср,чт,пт,вс
07:00-15:00
вт,сб — выходные
прием,
выдача
Минеральные Воды аэропорт, 3 этаж, офис 311, офис продаж S7 +7 879 225–72–33 пн,вт,ср,пт,сб: 01:30–06:00,15:00–20:00, чт,вс: 01:30–06:00,10:00–19:00 прием,
выдача
аэропорт «Минеральные Воды» здание аэровокзала, касса №7, агентство ООО«Югзар» +7 928 306-26-60 пн–вс: 08:30–20:30 прием,
выдача
Мирный аэропорт, 1 этаж, представительство S7 +7 914 255 2850 пн, ср, пт, сб: 07:30–16:30 прием,
выдача
ул. Советская, 13/4 , агентство ООО «Билет-СВ»1 +7 411 364–75–07 пн–вс: 10:00–20:00 прием,
выдача
аэропорт, агентство ООО «Билет-СВ»1 +7 411 364–75–07 вт,сб: 10:00–12:00 прием,
выдача
Москва аэропорт «Домодедово», зона регистрации на  рейсы  S7,  касса №147, 148, ООО «С7 СЕРВИС» +7 495 363–27–64 пн–вс: круглосуточно прием,
выдача
Павелецкий вокзал, 3 подъезд, Зал Аэроэкспресс, справа от информационной стойки Аэроэкспресс, офис продаж ООО «С7 СЕРВИС»1 +7 495 777–08–43 внутренний номер 14195 пн–вс: 09:00–20:00,
перерыв: 13:00–14:00
прием,
выдача
Мурманск аэропорт, зал вылета, 1 этаж, касса 7, офис 201, агентство «АвиаХэндлинг Центр» + 7 8152 70–44–88
+7 911 346–87–79
пн–вс: 08:00–20:00 прием,
выдача
Надым аэропорт, представительство S7 под рейс прием,
выдача2
Нижневартовск аэропорт, ул. Авиаторов, 2, офис продаж S7 +7 3466 49–23–93 пн:
04:00–16:00,
22:30–00:00;
вт:
00:00–16:00,
19:30–00:00,
перерыв:
03:00–04:00;
ср:
00:00–16:00,
перерыв:
03:00–04:00;
чт:
04:00–16:00;
пт:
04:00–16:00,
19:30–00:00;
сб:
00:00–09:30,
перерыв:
03:00–04:00,
вс:
04:00–09:30
прием,
выдача
ул. Мира, 14, агентство «Восточный  экспресс»1 +7 3466 40–44–46 пн–вс: 08:00–18:00 прием,
выдача
ул. Омская, 11, агент «Трансавиа тур»1 +7 800 500–56–04 пн–пт: 09:00–19:00, сб, вс: выходной прием,
выдача
Аэропорт, терминал 1, 2 этаж, агент «Трансавиа тур» +7 3466 49-23-93
8 800 500-56-04
+7 912 089-90-85
пн–вс: 05:00–08:00, отправления, не полученные до 08:00 по прибытию, передаются для выдачи в офис по адресу, ул. Ленина 9/1, прием,
выдача
ул. Ленина 9/1, агент «Трансавиа тур» +7 3466 49-23-93
8 800 500-56-04
+7 912 089-90-85
пн–вс: 10:00–17:00 прием,
выдача
Нижний Новгород аэропорт, «Стригино», новый терминал, 2 этаж, оф. 2143, офис продаж S7 +7 831 213–53–40 пн–вс:
круглосуточно, перерывы 16:00–17:00, 01:00–02:00
прием,
выдача
Новокузнецк аэропорт, офис продаж S7 +7 3843 99–38–82 пн–вс: прием 04:00–05:20, выдача 07:00–08:00 прием,
выдача
ул. Бардина 8, офис продаж S7 +7 3843 74–95–49 пн–вс:
приём 10:00–17:20,
выдача 10:00–19:00
прием,
выдача
Новосибирск аэропорт, ООО «С7 Сервис»   +7 383 359–91–12 пн–вс: круглосуточно прием,
выдача
Новый Уренгой аэропорт, офис продаж S7 пн–вс: 07:00–18:00,
перерыв 12:00–13:00
прием,
выдача
ул. Сибирская 17б, цокольный этаж, УА «Трансавиа Тур» +7 3494 23–67–93
+7 912 089–90–85 
пн–сб: 10:00–17:00 прием,
выдача
Норильск Аэропорт «Алыкель», 1 этаж, офис продаж S7 +7 905 999–01–22 пн–сб: 05:30–14:30
вс: выходной
прием,
выдача
Ленинский проспект, 22, офис продаж S7 +7 3919 48–50–60 пн–вс: 09:00–17:00 прием,
выдача
Ноябрьск аэропорт, касса №3, агентство «Западно-Сибирское АВС» +7 3496 36–51–70 пн–вс: 08:00–17:00,
перерыв: 13:00–14:00
прием,
выдача
пр. Мира, д.32-а, агентство «Западно-Сибирское АВС» +7 3496 35-15-15
+7 3496 35-27-13
пн–вс: 08:00–21:00 прием,
выдача1
аэропорт, представительство S7 +7 922 055–15–45
+7 982 160–02–29
под рейс прием,
выдача2
Нур-Султан ул. Бейбитшилик 44, ООО «Трансавиа Сервис» 8 717 258–05–06
8 707 588–87–86
пн–вс:
09:00–21:00
прием,
выдача
Омск аэропорт, представительство S7 +7 3812 55–63–77
пн–вс: 04:00–20:00, перерыв: 09:00–14:30 прием,
выдача
аэропорт, офис продаж S7 +7 3812 37–92–97 пн–вс: 04:30–22:00
перерыв: 09:00–09:30, 14:00–14:30
прием,
выдача
Павлодар ул. Академика Чокина 31, ООО «Трансавиа Сервис» +7 718 232–89–07
8 7182 34–06–65
пн-вс: 09:00–21:00 прием,
выдача
Пенза аэропорт, представительство S7 пн–пт:
02:00–20:00
перерыв:
06:00–08:00,
13:00–14:00;

сб,вс:
02:00–20:00,
перерыв:
06:00–08:00,
11:00–17:00
прием,
выдача2
Пермь аэропорт, офис продаж S7 +7 912 589–77–27
+7 342 294–77–17
пн–вс:
круглосуточно,
перерыв: 01:00–04:00
прием,
выдача
Петропавловск-Камчатский аэропорт, офис продаж S7 +7 41531 993–90  пн–вс:08:00–19:00
перерыв:
12:30–13:00,
16:30–17:00
прием,
выдача
Ростов-на-Дону аэропорт Платов, 2 этаж, офис продаж S7 +7 863 322–95–16
+7 863 322–95–17
+7 961 284–73–02
пн–пт: 01:00–08:00;
12:00–23:00;
сб:00:00–08:00,
12:00–18:00;
вс:12:00–24:00
прием,
выдача
Самара аэропорт, здание аэровокзала, 2 этаж, офис продаж S7 +7 846 966–44–32 пн-вс: 09:00–24:00,
перерыв: 15:00-16:00
прием,
выдача
Санкт-Петербург аэропорт, Пулковское шоссе, 41а, Аэропорт «Пулково», терминал 1, 3 этаж зоны вылета ВВЛ (напротив эскалатора), офис продаж S7 +7 911 230-30-08 пн–вс: круглосуточно прием,
выдача
Саранск аэропорт, терминал А, офис продаж S7 пн,пт:
14:30–18:30,
сб:08:00–12:00
прием,
выдача
агентство ООО «ЭС-КА-ИКС ЭЙР ГРУПП» +7 927 276–60–22
+7 8342 46–22–22
пн, чт, пт, вс: 08:30–05:00,
вт, ср, сб: 08:30–19:00
прием,
выдача
Саратов Аэропорт «Гагарин» офис продаж S7 2.6012 2 часа после прибытия рейса выдача
Аэропорт «Гагарин», касса Вип Сервис, офис№ 1.118, ООО «Дон Кихот» +7 927 107-25-77 пн–вс: круглосуточно прием,
выдача
Саратов, ул.Мичурина 107, 1 этаж, «Авиатранс» +7 452 74-00-96 пн–вс: 08:00–19:30 прием,
выдача
Симферополь Симферопольский район, муниципальное образование Укромновское сельское поселение, площадь Воссоединения, 1,терминал 1, 1 этаж, офис продаж S7 +7 3652 59–59–90 пн–вс:круглосуточно,
перерывы: 05:00–06:00, 13:00–14:00
прием,
выдача
Симферопольский район, муниципальное образование Укромновское сельское поселение, площадь Воссоединения, 1,терминал 1, 2 этаж, представительство S7 +7 3652 59–53–05
+7 978 103–75–70
пн–вс:круглосуточно прием,
выдача
Ставрополь аэропорт, 1 этаж, офис продаж S7 +7 9682 68–03–82 пн–вс: 09:00–18:00 прием,
выдача
Сочи аэропорт, новый терминал, 2 этаж, офис продаж S7 +7 862 243–22–63 пн–вс: круглосуточно прием,
выдача
Сургут аэропорт, офис продаж S7 +7 3462 77–05–35 пн,ср,чт,пт,вс:
09:00–17:00,
перерыв:
13:30-14:30
вт,сб:
10:30–24:00,
перерыв:
14:30–20:30
прием,
выдача
ул. Аэрофлотская , 50, здание аэровокзала, 2 этаж, агентство «Трэвел Гид Югра» +7 3462 32–34–44 пн-вс: 07:00–10:00 прием,
выдача
б-р Свободы, 2, цокольный этаж, офис 7, агентство «Трэвел Гид Югра»  +7 3462 36–33–73
+7 3462 32–34–44
+7 3462 36–77–38
пн–пт: 11:00–16:00 прием,
выдача
Талакан аэропорт, представительство S7 +7 912 819–15–74
+7 913 608–36–50
под рейс прием,
выдача2
аэропорт, 2 этаж, авиакасса ООО «Трансавиа Тур» +7 411 375–20–44 пн–пт: 09:00–20:00 прием,
выдача
Томск аэропорт, 2 этаж, офис продаж S7 +7 382 296–44–04 пн–вс: 06:00–16:00, перерыв: 10:00–11:00 прием,
выдача
аэропорт, Аэроотель, 6, офис 14, агентство «Группа  полетного сервиса»1  +7 913 823–21–83
+7 913 827– 24–27
пн–вс: 05:50–19:50, перерыв: 12:00–13:00 прием,
выдача
аэропорт, касса, агентство «СПС Авиа» +7 3822 96-46-36 пн–пт: 10:00–15:00 прием,
выдача
ул.Елизаровых 32, агентство «СПС Авиа» 1 +7 3822 60-93-49 пн–вс: 09:00–19:00 прием,
выдача
пер. Плеханова, 11, агентство «СПС Авиа» 1 +7 3822 60-93-49 пн–пт: 10:00–19:00 прием,
выдача
Тюмень аэропорт, агентство «Сплэнд» +7 3452 49–66–50
+7 3452 49–66–30
пн–вс: 04:00–22:00, перерыв: 12:00–13:00 прием,
выдача,
курьерская доставка
Усть-Каменогорск ул. Кабанбай Батыра, 158, гостиница «Усть-Каменогорск», 1 этаж, агентство ТОО «МАВС «Авиалюкс»1 +7 7232 25–35–59
+7 7232 25–58–88
+7 7232 26–19–24
пн–вс: 09:00–18:00 прием,
выдача2
аэропорт, представительство S7 +7 7232 25–35–59
+7 7232 25–58–88
+7 7232 26–19–24
под рейс прием,
выдача2
Улан-Удэ ул. Ленина, 63, офис продаж S7 +7 3012 22–01–25
+7 3012 22–01–35
пн–вс:
08:00–20:00
прием,
выдача
аэропорт, офис продаж S7 +7 3012 22-72-23 пн–вс: 05:00–16:00,
перерыв: 10:00–11:00
прием,
выдача
аэропорт, представительство S7 +7 3012 22–67–81 пн,вт,чт,вс:
07:00–10:30,
ср,пт:
07:00–13:30
прием,
выдача
Уральск Пр-т Достык 203, ООО «Трансавиа Сервис» 8 7112 50–00–30
8 7771 10–71–74
пн-вс: 09:00–21:00 прием,
выдача
Уфа аэропорт, офис продаж S7 +7 3472 29-57-26 пн-вс:
круглосуточно
перерыв:
01:00–02:00,
13:00-14:00
прием,
выдача
Хабаровск аэропорт, Матвеевское шоссе, 28Б, 2 этаж, офис продаж S7 +7 4212 26–37–97 пн–вс:
04:00–20:30,
перерыв:
08:30–09:00, 16:30–17:00

с 14.09.2019 г.:
пн,ср,пт,сб:
06:00-18:00,
перерыв:
09:00-09:30
14:30-15:00;
вт,чт,вс:
04:00-16:00,
перерыв:
08:00-08:30
13:00-13:30
прием,
выдача
Челябинск аэропорт, офис продаж S7 +7 351 778–36–45
+7 905 836-44-11
пн–вс: 04:00–21:00 прием,
выдача
Чита аэропорт, офис продаж S7 8 924 807–97–77 пн–сб:06:00–15:00,
вс:06:00–11:00
прием,
выдача
Шымкент Проспект Тауке-Хана 30, ООО «Трансавиа Сервис» 8 725 254–04–20
8 701 233–55–04
пн-вс: 09:00–21:00 прием,
выдача
Южно-Сахалинск аэропорт, ул. им. И.П. Куропатко, дом 1, кабинет 209, офис продаж S7 пн–вс:07:00–16:00 прием,
выдача
ул. Ленина д. 246 оф. 26, Сахалин Трэвел +7 424 243–43–25
+7 424 246–21–01
пн–пт: 09:00–19:00, сб,вс: 09:00–18:00 прием,
выдача
ул. Ленина д. 230, Сахалин Трэвел +7 424 243–43–26
+7 424 246–21–00
пн–пт: 09:00–19:00, сб,вс: выходной прием,
выдача
аэропорт, Федеральный зал, касса «Мой Рейс», Сахалин Трэвел +7 424 278–82–75 пн–вс: 09:00–19:00 прием,
выдача
Якутск аэропорт, площадь Валерия Кузьмина, дом 10, Аэропорт, 1 этаж, касса 14, офис продаж S7 +7 4112 49–51–01 пн–вс: 02:00–13:00,
перерыв: 06:00–07:00
прием,
выдача
Ярославль аэропорт, представительство S7 +7 960 214–62–12 вт,чт,вс:08:00–12:00 прием,
выдача2

1 Применяется дополнительный сбор к тарифу S7 за прием/выдачу «Летающих конвертов» в городском офисе агента, размер сбора уточняйте по указанным телефонам.

2 Корреспонденция принимается к отправке только с оплатой «при получении», в счет договора с корпоративными клиентами, выдается только оплаченная корреспонденция.

Expeditor delivery service rules and conditions

1. Interpretation of terms set forth herein

The Expeditor’s Service — the service rendered by the Expeditor, on behalf of the Customer, for arrangement of mail delivery from the mail dispatch receipt point to the mail delivery point.

Expeditor — the legal entity (PJSC Siberia Airlines) providing the Expeditor Service defined in the Mail Delivery Arrangement Service Contract Mail — mailing envelope(s) or bag(s) provided by the Customer containing documents listed in the Expeditor’s invoice. The weight and size of the envelopes and bags included in the mail shall not exceed the sizes mentioned in the Rules for Mail Delivery Arrangement Service by the Expeditor.

Documents (as a postal item) — any information in hard copy.

Mail Delivery Arrangement Service Contract (The Expeditor Service Contract) — the contract under which the Expeditor shall provide to the Customer the Expeditor Service on behalf of the Customer.

Applicable Rules (the Rules) — the Rules for the provision of mail delivery arrangement service by the Expeditor effective as of the date of conclusion of the Expeditor Service Contract by the Expeditor.

Applicable Rates —prices for Expeditor’s service stipulated by the Rates Register approved by the Expeditor effective as of the date of conclusion of the Expeditor Service Contract by the sender.

Expeditor’s Invoice — the invoice issued with regard to the mail(s) not exceeding the total weight prescribed hereby and being the accompanying document containing the mail information: details of the sender and the recipient, mail type and kind, and other information necessary for shipment and delivery. The sample of the invoice and the procedure for filling in the invoice are provided for by these Rules.

Sender (customer) — a natural person or a legal entity, that made the Expeditor Service Contract with the Expeditor, transferred the mail to the Expeditor (or the Agent) at the mail dispatch point, full name or business name of which is stated in the line “Sender” in the Expeditor’s invoice.

Recipient - a natural person or a legal entity, full name or business name of which is stated by the Sender in the line “Recipient Information” in the Expeditor’s invoice, entitled to receive the mail from the Expeditor (or the Agent) at the mail delivery point.

ender’s Representative — a natural person holding a notarized original power of attorney issued by the sender (a natural person) or holding an original power of attorney issued by the sender (a legal entity) with the original signature affixed by the head and the seal of the recipient authorizing that person to dispatch such mails in the name of the Sender, or a person enrolled in the list of the persons entitled to perform the mail dispatch in the name of the Sender.

Recipient’s Representative — a natural person holding notarized original power of attorney issued by the sender (a natural person) or a person holding original power of attorney issued by the sender (a legal entity) with the original signature affixed by the head and the seal of the recipient authorizing such person to receive such mails.

Mail Dispatch Point (mail delivery point) — reception desks of the Expeditor (or the Agent) located at the air terminals of the airports listed in the list of airports approved by the Expeditor.

Delivery — delivery of the mail to the airport of destination specified in corresponding invoice of the Expeditor and servicing it to the Recipient (or the Recipient’s Representative) against signature affixed to such invoice.

2. General provisions

2.1. The Expeditor’s Services shall be provided at the mail dispatch and delivery points pursuant to the laws of the Russian Federation, these Rules and applicable Rates.

2.2. The Rules shall be presented to the Sender for examination prior to conclusion of mail delivery arrangement service contract with him/her and the mail receipt.

2.3. Legal relations between the Expeditor and the Sender shall arise after execution and singing of the Expeditor Service Contract (with appendix No. 1 hereto). To receive details on the mail dispatch, the Recipient, the mail delivery point, and acknowledgement of the mail receipt by the Expeditor, the Sender shall fill in and sign the invoice and order to the Expeditor. The duly executed invoice and order to the Expeditor shall be an integral part of the Expeditor Service Contract.

2.3.1. If, after the execution of the Expeditor Service Contract, the Sender (a natural person) fails to fill in the Expeditor’s invoice in a proper manner or refuses to correct errors made therein or refuses to fill in the invoice or furnishes a mail forbidden for transportation or unduly packed or fails to pay (or fails to pay in full) the cost of the Expeditor’s service defined in the order to the Expeditor, the contract shall be deemed automatically terminated by the Customer in his/her own discretion, the mail shall not be accepted and the received money shall be paid back to the Sender upon the written request of the latter. If the Sender’s Representative (a legal entity) fails to fill in the Expeditor’s invoice in a proper manner or refuses to correct errors made therein or refuses to fill in the invoice, the order to the Expeditor or furnishes a mail forbidden for transportation or unduly packed or should there be insufficient funds on the settlement account of the Agent to meet the cost of the Expeditor’s service as specified in the order to the Expeditor, the mail shall not be accepted and the money received shall be paid back to the Sender upon the written request of the latter.

2.4. Receipt and delivery of mails shall be performed at the airports of the Russian Federation listed in the list approved by the Expeditor.

3. Procedure for contract formation, drawing up of the Expeditor’s invoice and mail receipt from the Senders.

3.1. Conclusion of Expeditor service contracts, drawing up of other documents and the mail receipt shall be performed by the authorized employees of the Expeditor or the employees of the Agent authorized by it at the mail dispatch point (the airport of departure).

3.2. Conclusion of Expeditor service contracts, payment of the Expeditor service cost by the Customers (natural persons), drawing up of the invoices, orders to the Expeditor, the expeditor’s receipts and the mail receipt shall be performed in accordance with work schedule of the business units (representatives) of the Expeditor or of its Agents at the mail dispatch points (the airports of dispatch).
Conclusion of Expeditor service contracts with the Customers (legal entities) shall be performed in good time prior to the time of the mail dispatch.

3.3. Only documents shall be accepted by the Expeditor for delivery. The size of one package shall not exceed 250x350 mm.

3.3.1. The package for the mails shall be provided by the Expeditor or its Agent. Paper envelopes or plastic bags, depending on the size and weight of the mail, may be used as package.

3.4. The Expeditor shall not accept for delivery the items, materials or their parts forbidden for transportation by the effective air transportation regulations or the laws of the Russian Federation, including: foreign currency and currency of the Russian Federation; alive or dead animals and plants; human body parts or remains (in form of ashes); fire, air, gas and cold weapons or their parts; ammunition; fireworks; signal flares and cartridges; narcotic drugs; psychotropic, super potent, radioactive, explosive, poisonous, caustic, highly flammable and other hazardous substances; high pressure, explosive, combustible, toxic, corrodible and perishable products and materials; malodorous products or those in any way capable of doing harm to other senders; gold, silver, other precious or semiprecious metals and stones; shares, bonds and other securities; materials that may be identified as pornographic or capable of causing moral damage or damage to the national security.

3.5. An authorized employee of the Expeditor (of the Agent) shall present these Rules to the Sender (a natural person) or representative of the Sender (a legal entity) for examination, examine the mail for compliance with the requirements of these Rules and weight it. Should the mail correspond to the requirements of these Rules, the authorized employee of the Expeditor (or of the Agent), if the Sender is a natural person, shall fill in the Expeditor service contract, arrange for the order to the Expeditor to be filled in by the Sender and make the Sender sign the above documents. The authorized employee shall further arrange the receipt of the payment from the Sender (customer) of the cost of the service specified in the contract made.

3.5.1. Should the Sender (customer) be a legal entity, an employee of the Expeditor (of the Agent) shall make sure: that there is a valid contract with the Sender, that the full name of the person presenting the mail is enrolled on the list of persons entitled to deliver mails provided for by the Customer (Sender) or that he/she holds the power of attorney issued by the Sender and drawn up in the prescribed manner; shall examine the mail for compliance with the requirements of these Rules, weight it, and check, weather the funds placed on the account of the Agent are sufficient to provide the service.

3.6. After the employee of the Expeditor checks for payment by the Sender (a natural person) of the service cost fixed in the contract made with him/her by checking against the sales voucher, the employee of the Expeditor (of the Agent) shall accept the mail for reexamination of the content with respect to the items forbidden for air transportation. After the examination reweighting of the mail, packaging of the mail and filling in the Expeditor’s invoice shall be performed.

3.6.1. After making sure that the funds of the Sender (a legal entity) on the settlement account of the Agent are sufficient to provide the service, the employee of the Expeditor (of the Agent) shall arrange for the order to the Expeditor and Expeditor’s invoice to be filled in by the Sender.

3.6.2. After payment of the service cost fixed in the contract made, the Sender shall present to the authorized employee of the Expeditor or of the Agent the sales voucher for the amount of the service cost (to confirm payment of the service cost) and present the mail for reexamination of the content with respect to the items forbidden for air transportation. After the examination reweighting of the mail (in the presence of the sender), packaging of the mail and filling in the Expeditor’s invoice shall be performed.

3.7. The Sender, having received the Expeditor’s invoice, shall make it filled in with the sender and the recipient information:

3.7.1. Should the sender be a natural person, the following shall be entered:

  • dispatch and delivery airport name in accordance with the list of airports approved by the Expeditor;
  • full name of the sender and, in case of a representative acting in the name of the sender, full name of the sender’s representative, ID data, contact telephone number of the sender or the sender’s representative;
  • full name of the recipient, contact telephone number of the recipient;
  • date and time, when the Expeditor’s invoice was filled in, signature and full name of the sender or the sender’s representative.

3.7.2. Should the sender be a legal entity, the following shall be entered:

  • dispatch and delivery airport name in accordance with the list of airports approved by the Expeditor.
  • sender’s name, full name and ID data of the sender’s representative, contact number of the sender and contract number;
  • recipient’s name, contact telephone number of the recipient and full name of the recipient’s representative (if the sender’s representative is aware thereof);
  • date and time, when the Expeditor’s invoice was filled in, signature and full name of the sender’s representative.

The sender shall acknowledge by his/her signature that the mail has been transferred to the Expeditor, that he/she has examined and approved of these Rules and that the mail contains no items forbidden for air transportation.

3.8. After filling in the order and invoice by the Sender the authorized employee of the Expeditor (or of the Agent) shall make sure that the documents have been filled in a proper manner and, unless there are any objections, accept the mail, affix his/her signature and state his/her name (to acknowledge the mail receipt) in the filled-in invoice. The employee of the Expeditor (or of the Agent) shall further fill in and sign expeditor’s receipt (in two copies) in accordance with the form prescribed by the laws of the Russian Federation and issue to the Sender one (1) copy of each of the drawn-up documents: the Expeditor service contract (in case the Sender is a natural person), the order to the Expeditor, the Expeditor’s invoice and the expeditor’s receipt. Should there be any objections to the invoice or the order filled in by the Sender, the employee shall inform the Sender thereof and arrange for such objections to be resolved.

3.9. Proper entry of all the data into the invoice or the order to the Expeditor shall be indispensable condition of mail delivery. Otherwise the invoice or the order shall not be deemed drawn-up and the Expeditor shall be entitled to refuse accepting the mail and delivering it to the mail delivery airport.

3.10. Should the Sender deliberately or casually transfer to the Expeditor or to the Agent a mail forbidden for transportation, the Expeditor shall be exempted from liability, and the Sender shall indemnify the Expeditor for all documented losses of the Expeditor related thereto.

3.11. Sample of the Expeditor’s invoice and the procedure for its filling in:

The invoice is a five-layer document the copies of which after filling in shall be delivered to:

  • the 1st copy — to the agent accepting the payment for the service;
  • to the person in charge of dispatch;
  • the 2nd copy - to the person in charge of dispatch;
  • the 3rd copy — to the Sender;
  • the 4th copy — to the Recipient upon handing out of the mail;
  • the 5th copy shall be held by the person in charge of handing out of the mail.

The 4th and the 5th copies shall be the documents accompanying the Mail.

Procedure of the Expeditor invoice completion

see

  • Line 1. Contact Details shall be filled in by the sender with his/her own hand.
  • The following details shall be entered into the Sender Information item: full name, contact telephone number (compulsory item), the Sender ID document type (passport, military service card), the document series and number, issuing authority and date of issue.
  • The following shall be entered into the Recipient Information item: full name, contact telephone number (compulsory item). At the end of the Contact Details block the Sender shall state his/her surname, date and time of filling in such details and affix his/her signature.
  • Line 2. Mail Description shall be filled in by the person in charge of the mail receipt. The Content Description line shall be filled in according to the oral information provided by the sender (by the person in charge of the mail receipt, who shall check it for correspondence) stating brief description of the Mail, e.g., printed production, folder, envelopes, letter, contract, etc.
  • In the Number of Packages line the number of the mail packages received from the Sender shall be stated. To fill in the Weight line, the gross weight of the mail shall be established. Evaluation of the cost shall be based on the highest weight, which shall be stated in the corresponding line. In calculating the payment amount the weight shall be rounded upward, and the unit of measure shall be 0.5 kg.
  • In the Total Amount as per Tariff Rate line the mail delivery cost shall be stated based on the number and weight of the mails.
  • After all lines of the invoice have been filled in, the person in charge of the mail receipt shall state his/her surname and affix his/her signature in the Mail Received line, and, having received or checked the payment of the service cost, state his/her full name in the Payment Received or Checked line and affix his/her personal validator (stamp) to all copies of the invoice.
  • Line 3. Mail Delivery Confirmation shall be filled in by the Recipient with his/her own hand. The following shall be stated: full name of the Recipient or the Recipient’s representative, the recipient ID document type (passport, military service card), the document series and number, issuing authority and date of issue, full name of the recipient, data contained in the power of attorney issued to the Recipient’s representative (power of attorney No. and date of issue), signature, date and time of the mail receipt.

Having made sure that all the lines were filled in by the recipient in a proper manner, the person in charge of handing out of the mail shall sign two copies of the invoice and deliver one to the recipient along with the mail.

4. Handing out of the mail at delivery point

4.1. Handing out of the mail shall be performed in accordance with work schedule of the business units (representatives) of the Expeditor or of its Agents at the mail dispatch points (the airports of departure).

4.2. The Recipient or his/her representative may not receive the mail, unless and until the Recipient or his/her representative present to the employee of the Expeditor or of the Agent the Recipient’s ID (national passport or military service card) and, if necessary, notarized power of attorney or original power of attorney issued by the sender (a legal entity) with the original signature affixed by the head and the seal of the recipient authorizing such person to receive such mails, and fill in the corresponding line Mail Delivery Acknowledgement in the Expeditor’s invoice, state the date and time of the mail receipt, the recipient or its representative surname and affix his/her signature acknowledging the receipt of the mail. By signing the Expeditor’s invoice by the Recipient, the Recipient acknowledges that the obligations of the Expeditor to deliver the mail and ensure its safety have been fulfilled by the time of signing thereof.

4.3. The Recipient’s refusal to acknowledge the mail receipt by affixing his/her signature to the Expeditor’s invoice shall be deemed refusal to receive the mail addressed to him/her.

4.4. Should the recipient or the sender fail to show up and state the reason for not receiving the mail within 30 days from the day of the mail delivery to the delivery point, the obligation of the Expeditor to deliver the mail shall be deemed fulfilled and the obligation to store the mail shall terminate. The Expeditor shall be entitled to treat such mail in accordance with the laws. An undelivered mail may be sent back to the Sender upon his/her written application and after redelivery prepayment was made.

5. The Expeditor service cost and the procedure of payment

5.1. The Expeditor service cost shall be set on the basis of the Rates Register approved by the Expeditor and published on the information stand at the dispatch point or posted on website www.s7.ru.

5.2. Payment of the service cost shall be made by advance cash payment by the Sender of the service cost to the cash desk of the Expeditor in manner prescribed by the Expeditor service contract entered into between the Sender and the Expeditor.

6. Responsibility of the parties

6.1. The Expeditor shall be responsible to the Sender for the safety of the mail from the date and time of receipt and until handing out of the mail to the recipient, provided that the responsibility shall be limited by the terms of these Rules.

6.2. Should the Expeditor fail to fulfill or duly fulfill its obligations under this Contract causing loss or damage to the mail (preventing from the further use of the documents for the purpose intended), the Expeditor’s responsibility with regard to one mail package shall amount to RUB 500.

6.3. The Expeditor shall not be held liable for failure to fulfill its obligations, when such failure is directly or indirectly caused by force majeure: acts of authorities or state bodies, strikes, natural disasters, military operations, catastrophes and any other circumstances beyond its control, as well as natural or anthropogenic phenomena, flight delay, flight time change or flight cancellation for any reason.

6.4. Should the Expeditor fail to deliver the mail to the Recipient in due time through its fault, the Expeditor shall, upon written demand of the Sender, pay penalty fee in the amount of 3 (three) percent of the Expeditor service cost set forth in the corresponding contract for each day exceeding the guaranteed delivery term, but not exceeding 100 percent of the Expeditor service cost prescribed by corresponding contract.

6.5. The Expeditor shall not be held liable for failure to fulfill or duly fulfill its obligations, including those causing deterioration or damage to the mail, if:

6.5.1. The Sender provides inaccurate, incomplete or misleading information in the Expeditor’s invoice.

6.5.2. The Recipient discovers damage to the mail accepted sealed up, unless there is damage to the secondary package and the weight of the mail received by him/her does not correspond to the weight established upon the mail acceptance from the Sender as stated in the Expeditor’s invoice.

6.6. The Expeditor shall not be responsible to the Sender for eventual losses, including unearned income, for loss of profit and other indirect losses arising due to damage, loss, late delivery of the mail (or its part) or the mail (its part) delivery to an unintended Recipient.

Fare Calculation Instructions

1. The dimensions of one mailing package shall not exceed 250*350 mm.

2. When calculating the Expeditor delivery service cost the parcel weight shall be rounded upwards, the init of measurement shall be 0.5 kg.

3. The tariff rate for the delivery service is specified in the “Service cost calculation” table, tariffs are specified including VAT.

Berechnung der Servicekosten