RUB
OneWorld

Fares and Terms

Here you can find complete information about the fare terms that became effective November 3, 2020. You can learn about the previous terms if you purchased your ticket before this date.

Economy BasicEconomy StandardEconomy PlusBusiness StandardBusiness Plus
Open Date
Not permitted
Not permitted
Not permitted
Not permitted
Not permitted
Fare groups combination
Only with Economy Basic fare group
Only with Economy Standard and Business Standard fare group
Only with Economy Plus and Business Plus fare group
Only with Economy Standard and Business Standard fare group
Only with Economy Plus and Business Plus fare group
Discounts for children (aged 2-12 years and up to 2 years old with an individual seat)
25%
25%
25%
25%
25% — 50%
Exchange before takeoff (over 40 min)1
Allowed whithin Economy Basic group. Allowed with a fee of 3,000 rubles for domestic flights / 40 euros for international flights. A surcharge may apply if the new ticket’s cost is higher
Allowed whithin Economy Standard and Business Standard group. Allowed with a fee of 1,000 rubles for domestic flights / 15 euros for international flights. A surcharge may apply if the new ticket’s cost is higher
Allowed whithin Economy Plus and Business Plus group. Allowed with no fees. A surcharge may apply if the new ticket’s cost is higher
Allowed whithin Business Standard group. Allowed with a fee of 1,000 rubles for domestic flights / 15 euros for international flights. A surcharge may apply if the new ticket’s cost is higher
Allowed whithin Business Plus group. Allowed with no fees. A surcharge may apply if the new ticket’s cost is higher
Exchange after takeoff (less than 40 min)1
Not permitted
Not permitted
Allowed with no fees. A surcharge may apply if the new ticket’s cost is higher
Not permitted
Allowed with no fees. A surcharge may apply if the new ticket’s cost is higher
Return before takeoff (over 40 min)
The fare is fully non-refundable. The YR and YQ charges and airport fees for unused flight segments are non-refundable
Refund is available for unused flight segments. When processing refunds, a fee of 2,000 rubles for domestic flights in Russia / 35 euros for international flights for each price unit will be charged2. No fee is charged if a certificate is issued. The ticketing fee is non-refundable
No fees are charged when refunding unused flight segments. The refund can be issued as a certificate. The ticketing fee is non-refundable
Refund is available for unused flight segments. When processing refunds, a fee of 2,000 rubles for domestic flights in Russia / 35 euros for international flights for each price unit will be charged2. No fee is charged if a certificate is issued. The ticketing fee is non-refundable
No fees are charged when refunding unused flight segments. The refund can be issued as a certificate. The ticketing fee is non-refundable
Return after takeoff (less than 40 min)
The fare is fully non-refundable. The YR and YQ charges and airport fees for unused flight segments are non-refundable.
The fare is fully non-refundable. The YR and YQ charges and airport fees for unused flight segments are non-refundable.3
The fare, the YR charge, and the airport fees for unused flight segments are refundable without any fees. The YQ charge is non-refundable. A certificate may be issued.
The fare is fully non-refundable. The YR and YQ charges and airport fees for unused flight segments are non-refundable.3
The fare, the YR charge, and the airport fees for unused flight segments are refundable without any fees. The YQ charge is non-refundable. A certificate may be issued.
A voluntary refund to a voucher/a certificate before the flight departure (over 40 min)
Not permitted
Allowed with no fees
Allowed with no fees
Allowed with no fees
Allowed with no fees
A voluntary refund to a voucher/a certificate before the flight departure (less than 40 min)
Not permitted
Not permitted
Allowed with no fees
Not permitted
Allowed with no fees
Free baggage allowance
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 23 kg and 203 cm
+
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 32 kg and 203 cm
+
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 32 kg and 203 cm
+
Carry-on luggage up to 15 kg, 55×40×23 cm
2 bags up to 32 kg and 203 cm
+
Carry-on luggage up to 15 kg, 55×40×23 cm
Free baggage allowance for children under 2 years old without a seat
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 23 kg and 203 cm
+
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 32 kg and 203 cm
+
Carry-on luggage up to 10 kg, 55×40×23 cm
1 bag up to 32 kg and 203 cm
+
Carry-on luggage up to 15 kg, 55×40×23 cm
1 bag up to 32 kg and 203 cm
+
Carry-on luggage up to 15 kg, 55×40×23 cm
Transportation of ski/snowboarding equipment
Paid
Free. 1 bag up to 23 kg and 203 cm
Free. 1 bag up to 32 kg and 203 cm
Free. 1 bag up to 32 kg and 203 cm
Free. 1 bag up to 32 kg and 203 cm
Special meals
Paid
Paid
Free
Free
Free
Choice of seat when buying (except Extra Space)
Paid
Paid
Free
Free
Free
Choice of seat at check-in (except Extra Space)
Paid
Free
Free
Free
Free
Extra Space seats
Paid
Paid
Free
Business class lounge
Paid
Paid
Free4
Paid
Free
Exchange for an earlier flight
Paid
Paid
Free
Paid
Free
Upgrade to business class
Paid
Paid
Paid
Business class check-in desk
Included
Included
Included
Expedited pre-flight procedures at the airport (if available)
Included
Included
Included
Priority boarding at gate
Included
Included
Included
Accrual of S7 Priority miles
50%
100%
125%
150%
250%
1Exchanging domestic flight tickets to international flights is not permitted.
2A price unit is an itinerary or part of an itinerary that can be issued as a separate ticket.
3If the transportation includes 2 or more price units:
— for the price unit2 with a no-show (NS) for a flight segment, the fare, the YR charge, the ticketing fee, and the airport fees are non-refundable.
— for the price unit1 without a no-show for the flight, the fare can be refunded; the YR charge, the ticketing fee, and the airport fees are non-refundable; the fare is refundable.
4The list of departure airports where business class service is provided.
Cancel one segment

Attention! If you do not use one of the route segments without notifying the Carrier, then all following flight segments may be canceled.

If you want to cancel a segment, but use the following, we recommend that you re-issue your ticket in advance in accordance with the new itinerary.

  • For flights performed by a partner airline (Etihad, Belavia, TAP Portugal, Qatar, Royal Jordanian, Asiana Airlines, Japan Airlines, Aegean Airlines) a carriage for Not more than four Economy class passengers or not more than two business class passengers may be purchased. If you need to buy tickets for a greater number of passengers, you will have to make several purchases.
  • You can familiarize yourself with the baggage transportation rules depending on the fare in the Baggage Transportation Rules section on the www.s7.ru.
  • In case of a combination of fares: to each flight segment the rules of the fare, at which it was ticketed, shall apply. If the carriage was ticketed at a transfer fare, the rules of its application shall extend over to all flight segments included in the transfer.
  • In case of combination within one ticket of the domestic and international flights, the whole transportation is considered international, including a partially used ticket.

Matching fares when reissuing fully unused tickets purchased before November 3, 2020
  • BASIC (economy) → Economy Basic
  • BASIC (business) → Business Standard
  • FLEX (economy) → Economy Standard or Business Standard
  • FLEX (business) → Business Standard or Business Plus
Hello
Ask the agents any question or find the answer in our help center.
Start a conversation
Our virtual helper or agent will assist you.
EG
NV
ОА
ТК
DK
EA