This situation is uneasy for everyone and your safety and health remain our top priorities. We are committed to help each passenger as soon as we can.
On this page, we have gathered all relevant information on entry restrictions, flight cancellations and safety recommendations.
Currently our Contact Center is overloaded with requests and we have to prioritise those who’s flight is scheduled for the next 72 hours. We hope for your understanding and kindly ask to postpone the appeal, if it is not urgent.
We are constantly monitoring the situation. If you don’t see information about cancellation of a flight here, but you have seen the news in the media, come back shortly, we are regularly updating this page.
Citizens of the Russian Federation who are abroad and want to go to the Russian Federation must fill out a special form on the dedicated e-government portal (Registration of Russian citizens who are abroad). Based on these data, the Russian authorities will form the schedule for return to the territory of the Russian Federation in the face of an increasingly difficult epidemiological situation.
How do Russian cities open?
International destinations influenced by
S7 Care: what we do for your safety
Refund and change policy