S7 Airlines has reached the fourth level of the NDC international airline distribution standard
S7 Airlines, a member of the oneworld® global aviation alliance, is the first Russian airline to receive the NDC international standard’s fourth level certification, which is used to sell tickets on the websites of online agents and meta-search engines.
The use of NDC allows online agents to have direct access to the most complete information about the airline’s flights and services in a standardized format. The fourth level provides for the complete management of offers and orders on the agent side. An additional advantage is the built-in service for efficient communication between airlines and online agents, for example, in the case of scheduling changes.
“It is important for us to ensure that S7 Airlines passengers can conveniently purchase tickets through any channel. If they prefer to make travel plans on the websites of online agencies, our task is to provide all the conditions to make this possible. Several years ago, we developed the S7 Agent API, a special software product for our partners, which was based on IATA NDC standards. When connected to it, online agents get direct access to all S7 Airlines services, including additional options, such as choosing a seat in the cabin, arranging for additional baggage, and more. Obtaining the fourth level NDC certification will allow us to interact with partners even more effectively. In 2020, we intend to get the NDC @ Scale, which is the highest-level certification,” said Yekaterina Dmitruk, S7 Group Deputy General Director for Sales.
The modern technological solution simplifies the purchase of airline tickets from online agents for passengers. In particular, it helps passengers avoid situations such as choosing a wrong fare or service as a result of inaccurate or incomplete information on the agency’s website.
NDC (New Distribution Capability) is the standard for data exchange between airlines and airline ticket agents, developed by the International Air Transport Association (IATA).
S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.
The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.
In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.
S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.
Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.
S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.
As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.
In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.
S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.
The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.