S7 Airlines has reached the fourth level of the NDC international airline distribution standard
S7 Airlines, a member of the oneworld® global aviation alliance, is the first Russian airline to receive the NDC international standard’s fourth level certification, which is used to sell tickets on the websites of online agents and meta-search engines.
The use of NDC allows online agents to have direct access to the most complete information about the airline’s flights and services in a standardized format. The fourth level provides for the complete management of offers and orders on the agent side. An additional advantage is the built-in service for efficient communication between airlines and online agents, for example, in the case of scheduling changes.
“It is important for us to ensure that S7 Airlines passengers can conveniently purchase tickets through any channel. If they prefer to make travel plans on the websites of online agencies, our task is to provide all the conditions to make this possible. Several years ago, we developed the S7 Agent API, a special software product for our partners, which was based on IATA NDC standards. When connected to it, online agents get direct access to all S7 Airlines services, including additional options, such as choosing a seat in the cabin, arranging for additional baggage, and more. Obtaining the fourth level NDC certification will allow us to interact with partners even more effectively. In 2020, we intend to get the NDC @ Scale, which is the highest-level certification,” said Yekaterina Dmitruk, S7 Group Deputy General Director for Sales.
The modern technological solution simplifies the purchase of airline tickets from online agents for passengers. In particular, it helps passengers avoid situations such as choosing a wrong fare or service as a result of inaccurate or incomplete information on the agency’s website.
NDC (New Distribution Capability) is the standard for data exchange between airlines and airline ticket agents, developed by the International Air Transport Association (IATA).
S7 Airlines (a brand of Siberia Airlines, www.s7.ru) is the largest private airline in Russia.
The airline has a wide network of domestic routes, built on the basis of air transport hubs in Moscow (Domodedovo), Novosibirsk (Tolmachevo) and Irkutsk.
In 2007, the airline received an official notification from IATA about inclusion in the IOSA (IATA Operational Safety Audit) register of operators and became the second air carrier in Russia to successfully complete the full international audit procedure for compliance with operational safety standards.
S7 Airlines uses the latest achievements of the global aviation industry in serving passengers and is actively developing the service.
Currently, S7 Airlines has one of the most modern aircraft fleets on the Russian air transportation market. All airline flights are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.
S7 Airlines is among the TOP 100 best airlines in the world and ranks third in Eastern Europe in the authoritative international Skytrax ranking.
S7 Airlines is one of the most environmentally friendly air carriers in the world. In 2023, the airline underwent an environmental assessment by the International Air Transport Association (IATA) and received IEnvA certification. S7 Airlines became the first airline in Eastern Europe and the CIS to be included by IATA in the IEnvA register.
For implemented projects, S7 Airlines was repeatedly awarded the Cannes Lions advertising festival award, as well as the national award for discoveries in the field of travel “My Planet”.
At the end of 2022, S7 Airlines won the “Airline of the Year” nomination, and also received a special award “For Technological Leadership” as part of the “Wings of Russia” award.
In 2022, S7 Group received “Platinum” and “Gold” in the ranking of the best employers according to Forbes, and also entered the top 30 best employers according to RBC.
In 2022, S7 Airlines became the winner of the Skyway Service Award in the categories “Economy class, domestic scheduled flights”, “Economy class, international scheduled flights” and “Best online services for customers”.
In 2022, more than 16 million passengers traveled on S7 Airlines flights.