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We want you to feel safe. This is the guiding principle behind all of our actions. The information on this page will tell you more about safe flights with S7 Airlines and will help you make a decision when you are ready.

We care for your health

Special marking, antiseptic, and other measures at the airport

Boarding in groups, maintaining distance when boarding an airplane

A highly efficient filter system and much more on board

A mask and gloves are a simple necessity that enable us to travel. Be sure to use them at the airport and on board the aircraft. Change your mask every 3 hours. If you have forgotten to take a spare one with you for a long flight, our flight attendants will be sure to help you.

At the airport

  1. You will find mobile sanitizers in the flight check-in area of all our major airports.
  2. All passenger service areas and equipment, including check-in counters, payment terminals, etc., are regularly disinfected.
  3. Our employees are provided with antiseptics and always wear masks and gloves when working.
  4. Special marking has been made in the check-in area, which will help you maintain social distance.

When boarding

  1. Whenever possible, we always try to avoid accumulation of passengers and use jet bridges and pedestrian waiting areas for boarding.
  2. If passengers are transported to the aircraft by bus, we try to increase the number of buses for each flight to make it easier for passengers to maintain a safe distance. Buses are disinfected before each trip.
  3. We have changed our approach to airplane boarding. Now passengers are invited to board in groups, starting with those whose seats are in the rear of the aircraft. This helps to reduce potential contacts.
  4. If the flight load permits, during check-in we automatically assign passengers seats at a safe distance from one another.

In the cabin

  1. S7 Airlines aircraft are thoroughly disinfected. A highly efficient HEPA filter system purifies and freshens the air on board. In between flights, we air the cabins and wipe all surfaces.
  2. All crews have received instructions on how to act if a crew member or a passenger starts feeling sick or displays coronavirus symptoms.
  3. Flight attendants undergo a medical checkup before each flight. During the flight they always wear masks and gloves and regularly update their protective gear. This helps to serve passengers as safely as possible.
  4. On board passengers are given disposable wipes with an antibacterial effect to disinfect hands, as well as reusable masks.
  5. Blankets and pillows are thoroughly disinfected after each use, and safety instructions are changed more often.
  6. Every dish in our menu is cooked and placed in airtight packaging at special cabin food production points. The entire cooking process meets the Rospotrebnadzor requirements, and production point personnel work in protective suits.

Discounted COVID-19 Testing

To travel with confidence, it is helpful to get help with the PCR test results for Covid-19. In many cities of Russia, for free entry, it is enough to present it at the airport.

There are two large groups of tests:

The first group — tests that determine the presence of the virus itself (its RNA or antigens).

The second group — tests that assess the body’s immune response to this virus (the presence of antibodies — immunoglobulins).

Tests of the first group are the “gold standard” for detecting the virus in the body. The main method all over the world is PCR (polymerase chain reaction). This method with an accuracy of more than 99% determines the presence of the virus in the biomaterial: usually a swab is taken from the back of the nasopharynx. It is on the basis of PCR testing that all government statistics are built and decisions are made to introduce or remove restrictions. Licensed laboratories give an official conclusion on the presence or absence of a virus in a patient’s material based on PCR diagnostics.

The analysis time is from 1 to 5 days, depending on the workload of the laboratory.

Tests of the second group are used to assess social immunity and for screening in population groups (for example, health workers).

These tests determine the presence of specific antibodies to the virus — immunoglobulins — in the blood. There are two main types of immunoglobulins: IgM — fast immune response and IgG — long-term immunity. The presence of IgM indicates that the body is currently fighting the virus and the virus is most likely present in the body. The presence of IgG indicates that the body has already coped with the virus and is now immune to it.

Tests in this group are performed by:

  • laboratory method ELISA (enzyme-linked immunosorbent assay), for which venous blood is used. Lead time from 1 to 5 days depending on the workload of the laboratory;


  • using a kit for rapid testing by the ICA method (immunochromatographic analysis), for which a drop of blood from a finger is sufficient.

The results of rapid tests are used for screening and recommendation for additional examination: clinical conclusions and diagnosis based on these results cannot be made.

The ICA express test is a way to quickly determine your immunological status, to find out about the presence of long-term immunity, which allows you to travel safely (there is no risk of infection, since immunity has formed). Such tests are recommended for testing in places of large crowds and flows of people.

The main thing! Contact a medical institution licensed to carry out medical activities, including clinical laboratory diagnostics. All tests approved for use in the Russian Federation must have a registration certificate, the number of which can be checked on the Roszdravnadzor website.

Information provided by the Association of Aviation Medicine Physicians (ABAM).

S7 Airlines passengers can be tested with a 10% discount at the medical center of Domodedovo airport. Show your boarding pass, airline ticket or loyalty program number to receive the discount. You must have a passport with you.

The study is carried out for persons over 18 years of age in the absence of symptoms of acute respiratory infection (well-being, normal body temperature, no cough, runny nose, sore throat and muscles).

  • Analysis for COVID-19 (PCR testing) — 2 250₽ 2 500₽ .
    The study identifies the causative agent of COVID-19-SARS-CoV-2.
    Results will be ready within 3 days.
  • Analysis for IgG antibodies to COVID-19 — 2 250₽ 2 500₽ .
    Antibodies detected by the test indicate whether the patient has had an immune response to COVID-19.
    Results will be ready in 1-4 days.

Learn more about testing at Domodedovo

How can I find a medical center?

  • The first-aid post is located on the 1st floor of the air terminal in the right wing.)
  • You can take the test on weekdays from 09:00 to 18:00 without an appointment.

Как найти медицинский пункт в Домодедово

How can you get results?

  • By email (enter your address in the medical questionnaire).
  • Personally, when you return to the first-aid post.

Take advantage of the discount for S7 Airlines passengers and get tested for COVID-19 at one of the Gemotest offices in your city.

  • Analysis for COVID-19 (PCR testing) — 2 040₽ 2 400₽ .
    The study identifies the causative agent of COVID-19 — SARS-CoV-2.
    Results will be ready within 2 days.

How do I apply a promo code?

  • Buy a ticket on s7.ru. Letter with a discount will be sent before your flight.
  • Sign up for testing. List of Gemotest departments where PCR testing is available.
  • Tell to administrator your promo code.
  • Confirm the test you want to take.

The test is available for persons over 18 years of age in the absence of symptoms of acute respiratory infection (well-being, normal body temperature, no cough, runny nose, sore throat and muscles).

How can you get results?

  • By email (enter your address in the medical questionnaire).
  • Personally, when you return to the first-aid post.

Breathe calmly. Breathe deeply.

The system fully renews cabin air every 3 minutes

Air outlets are located along the entire cabin perimeter

Airflow converters operate non-stop

How do HEPA filters purify cabin air?

HEPA is not a brand or a product name. It is a filter class defined by the EN 1822-1:2009 and GOST R EN 1822-1-2010 international and national standards.

A HEPA filter captures even the smallest particles, which, due to their light weight, cannot settle on surfaces. The foundation of the filter is made of randomly arranged fibers of different thicknesses. It is these fibers that effectively “catch” all harmful particles.

A particle does not even have to get stuck in the fibers. One touch of the filtration material is sufficient for an effective capture. This is caused by two processes: adhesion and autohesion.

Adhesion is the interaction between dust and the settling surface, i.e. HEPA fibers. Due to adhesion, the first layer of dust appears on clean fibers.

Autohesion, or stickiness, is the interaction of dust particles with one another. Due to this interaction, particles continue settling in layers on top of one another.

Experts' Views on Air Safety

According to the International Air Transport Association (IATA), as of May 5, 2020, not a single case of transfer of COVID-19 from a passenger to a passenger during a flight has been recorded.

IATA medical consultants have analyzed reports by 18 major airlines. During January-March 2020, only four cases of alleged transmission of COVID-19 during a flight were recorded (all of them were those from a passenger to a crew member). According to experts, passenger safety is ensured not only by the filtration system, but also by the layout of the aircraft—all passenger seats face the same direction (there are no seats facing each other). In addition, seatbacks are another physical barrier between passengers.

Precautions for Everyone

Social Responsibility

Try to keep a distance between yourself and other people—at least two meters. Do not form lines at the airport, when boarding a flight, and in the cabin.

Useful Technology

Check in for your flight on the website or through the mobile app to avoid waiting in line at the check-in counters at the airport. Check your departure time online to avoid accumulation of people.

Personal Hygiene

Follow the WHO guidelines. Wash your hands and treat them with an alcohol-containing antiseptic. Cough or sneeze into your elbow. Be sure to wear a mask and gloves at the airport and in the airplane cabin.

  • Be sure to use a mask and gloves at the airport and on board the aircraft. Change your mask every 3 hours. 
  • At airports, it is mandatory that everyone's body temperature be taken in a contactless way. Passengers with a fever (body temperature higher than 37 degrees Celsius) are not allowed at the airport. 
  • All of our aircraft are provided with thermometers to monitor the body temperature of passengers with symptoms of an infectious disease. 
  • Passengers' own food and beverages, including baby food, may be carried on board only in unopened, sealed containers. 
  • We strongly recommend minimizing your movement in the aircraft during the flight in order to eliminate unnecessary contacts.