Términos y condiciones del programa S7 Priority

Full Terms and Conditions of the S7 Priority programme you can find here


Who can become a member?

Adults

Children 2 years of age and older


How can I become a member?

Downloading the S7 Airlines app to your mobile phone

Follow the link fill out the form

Contact the Service Centre at 8 800 700-90-10 (free within Russia) or +7 495 783-07-07

Through Programme Partners.
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What do I need to log into Personal Account?

Member’s number and PIN

Find your member’s number on your temporary, personal or partnership card.

The PIN will be sent to you in a welcome letter and via SMS if you specify an existing phone number when registering for the Programme.

E-mail and password

The password you have set when registering for the Programme.

Phone number and password

This method is available only if you have a confirmed phone number. The password will be sent via SMS.


Welcome Miles for registration

When you register for the Programme you automatically receive a certain number of miles. This number depends on the method of your registration.

When registering through a Partner:

According to the terms of the Partner.
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When registering on the website or through the Service Centre:

1,000 Miles

for children from 2 to 12 years of age

500 Miles

adults and children 12 years of age and older


Recovery of Miles for previous flights

You can recover miles accrued for flights taken 6 months prior to the registration for the Programme. More

Registration

for S7 Priority Programme

Flights with S7 Airlines

taken 6 months prior to the registration for the Programme


What if miles were not credited automatically?

If you took a flight with S7 Airlines or partner airlines as a member of the Programme and miles for that flight were not credited automatically within 3 days after the date of flight, you can recover your miles:

on the website in your Personal Account, indicating the date of departure, flight route, airline code and flight number

by contacting the operator of the Programme Service Centre at 8 800 700-90-10 (free within Russia) or +7 495 783-07-07


Miles are credited automatically:

If you specify your S7 Priority Member’s number when purchasing a ticket, ordering a service or checking in for a flight.

If the name, surname and date of birth indicated on your ticket match those in your Personal Account on the S7 Airlines website.


What are miles credited for?

For flights with S7 Airlines and Partners

You can find out how many miles you will get for the flight here.

For payment for goods and services with a co-branded card

Pay for your purchases with cards of partner banks and get miles. More

For services of other Partners of the Programme

You can find the full list of partners of the Programme here.


Validity Period of Miles

Miles do not expire until the child reaches the age of 12

For children from 2 to 12 years of age.

Until the end of the year plus 2 full next calendar years

For adults and children 12 years of age and older.


How to prevent Miles from expiring?

Take a flight

You need to take one scheduled flight with S7 Airlines oneworldalliance airlines at a fare eligible for mileage accrual within one calendar year. More

Accrue miles for your purchases

Accumulate at least 5,000 miles (not counting the commendation for the activation of the card and the miles accrued as part of the Partner’s shares and special offers) during the last year of the validity of miles, using payment cards of partner banks when paying for goods or services. More

Prolongation of Miles

You can prolong the validity period of miles at the end of the year (no more than 10,000 miles).


What can I spend miles on?

Book an award flight of S7 Airlines

The cost of the award ticket for S7 Airlines flights starts from 5,400 miles per one-way ticket.
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Book an award flight of oneworld alliance airlines

The cost of the award flight of a partner airline starts from 7,500 miles (list of S7 Airlines partners). Award tickets for flights of partner airlines can be one-way as well as roundtrip.

Upgrade your service class on an S7 Airlines flight

Service Class Upgrade from Economy to Business starts from 6,500 miles (the service can be ordered during online check-in, at the check-in counter or through the Service Centre).

Transfer miles to another member

You can transfer no more than 10,000 miles to the account of another member within a calendar year. More

Donate miles to charity

The S7 Priority programme is a partner of Obiknovennoe Chudo and Rusfond charitable foundations.


Conditions for award booking

A Reward is an exchange of your miles for a ticket or for a Service Class Upgrade. A ticket purchased for miles is called an award ticket. To book the award ticket, you must simultaneously meet the following conditions:

Required number of miles on your account

The cost of the award ticket for S7 Airlines flights starts from 5,400 miles per one-way ticket. To find out the number of miles required to book the award ticket for the destination you are interested in, click here.

Miles accrued for a flight with S7 Airlines on your account

If you have miles on your account for at least one flight of S7 Airlines taken as a member in the current year or in the year prior to the order of the Reward.


Where can I order the Award Service Class Upgrade?

Through the Service Center.
Service booking starts 48 hours before and ends 3 hours before the flight departure.

The executive lounge service is not offered; the baggage allowance corresponds to that of the Business Basic fare. The free upgrade service can be provided to Platinum Status Members and S7-Tinkoff joint card holders immediately after the ticket purchase and no later than 3 hours before the flight departure. Phones: 8 800 700-90-10 (free within Russia) or +7 495 783-0707 (for calls from Moscow)

At the check-in counter at the airport no earlier than 3 hours before the flight departure

Business lounge access is not provided. The free baggage allowance equals the baggage allowance of the paid Economy Class fare.

During online registration.
Service booking is available no earlier than 24 hours and no later than 3 hours before the flight departure.

The executive lounge service is not offered. The free baggage allowance equals the baggage allowance of the paid Economy Class fare.


Discount for children and infants for award tickets

Children under 2 years of age (S7 Airlines tickets)

Occupying a seat — 25% discount off the adult ticket airfare.

Not occupying a seat — 100% discount off the adult ticket airfare.

Children from 2 to 12 years of age (S7 Airlines tickets)

25% discount off the adult ticket airfare.

Children under 2 years of age (oneworld tickets)

Not occupying a seat — 100% discount off the adult ticket airfare.

Children from 2 to 12 years of age (oneworld tickets)

Discounts are not available.