S7 Airlines and Amadeus Sign Partnership Agreement


S7 Airlines, a oneworld® global alliance member, and Amadeus have announced the start of a new partnership, which involves S7 Airlines’ plan to switch to Altéa Passenger Service System (PSS).

Altéa Suite PSS includes cutting-edge IT solutions in the sphere of managing airline resources, booking, issuing tickets and passenger registration. Altéa PSS offers an opportunity to further enhance and optimize internal processes allowing passengers to take advantage of a new approach to planning their travel in the nearest future.

“S7 Airlines is an industry leader in technology. We are actively implementing cutting-edge technologies and offering our passengers the latest services including electronic ones. Transitioning to the Amadeus Altéa Passenger Service System will allow us to optimize our business processes connected to issuing tickets and registering passengers, as well as to automate a whole range of manual operations. We have chosen the best system to serve our passengers. The partnership with Amadeus will enable us to change and develop as actively as we would like, and offer the best services to our passengers with no technological limitations,” Tatiana Fileva, S7 Group Deputy General Director, noted.

“Today travellers expect a personalized service that fully meets their needs from airlines. Benefits of implementing the complete Altéa Suite extend well beyond basic operations of our airline. It is important to note that for Amadeus the signed agreement is a momentous occasion which will enable the company to strengthen its continuously growing presence in Russia and the CIS” said Julia Sattel, Amadeus Vice President, Airlines.

The cooperation between S7 Airlines and Amadeus will involve plans to develop existing functionalities and add new ones, and to ensure improvement in infrastructure so that it meets customers’ current needs.

The overall number of airlines that have reached an agreement to implement one of the systems of the Amadeus Passenger Service System (Altea or Navitaire New Skies) exceeded 200, according to the results from the first half of 2018.

Air tickets can be purchased at s7.ru, through the iPhone app or the Android app, and at any S7 sales office. You can also learn accurate flight information, book and buy tickets by calling our Contact Centre at 8 800 700–0707 (free for Russia).

S7 Airlines ("Siberia" airlines brand, s7.ru) is a member of the oneworld® global aviation alliance.

The airline has a wide internal route network, created on the basis of air transport hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines also performs regular flights to countries of the Commonwealth of  Independent States (CIS), Europe, the Near East, Southeast Asia and countries of the Asia-Pacific region.

In 2007 the company received an official IATA certificate as an IOSA (IATA Operational Safety Audit) operator, becoming the second air carrier in Russia to have successfully passed the full international audit procedure for compliance with operational safety standards.

S7 Airlines is one of the most reliable airlines of Russia, it implements latest achievements of the world's industry in passenger services and develops its own services dynamically.

Today S7 Airlines has the newest and one of the most modern aircraft fleets on the Russian air transportation market. All flights of the airline are performed by the aircraft of the world's leading manufacturers.

S7 Airlines is in top 100 of the best airlines of the world and ranks third in the Eastern Europe, as indicated by the authoritative international rating Skytrax.

S7 Airlines is among the top 5 of the most reputable Russian companies of 2017 and ranks the fourth among the most desirable Russian employers.

S7 Airlines is a Safety Leaders Award winner in “Transportation Safety: Flight Safety” category.

S7 Airlines was a multiple winner of the Wings of Russia National Aviation Awards in different categories.

S7 Airlines was a multiple winner of the Cannes Lions advertising festival awards for implemented projects, and My Planet National Awards for discoveries in travel sphere.

S7 Airlines won "Best Russian Airline" at 2015 National Geographic Traveler Awards.

At the end of 2016, S7 Airlines became the winner of Skyway Service Award aviation award in three categories: the best airline in category “Economy Class, Domestic Scheduled Services”, “Best Loyalty Program” and “Best Online Customer Services”.

The airline is a member of the S7 Group of companies. In 2017 Group member airlines carried more than 14.2 million passengers.

Amadeus is a leading provider of cutting-edge solutions in the IT sphere, distribution and e-commerce to the world tourism and air travel industries. Clients and partners of the company include providers of tourism-related products (airlines, hotels, car rental companies, and railway, cruise and ferry businesses), tour companies (travel agencies and online platforms), and buyers of tourism-related services (corporate clients and companies that make travel arrangements).

Amadeus employs more than 15,000 people world-wide and the company conducts business in more than 190 countries of the globe. The company headquarters are located in Spain. Its Research and Development hub is in France and the Data Processing centre in Germany. Client services are available in regional Amadeus offices in 70 countries.

The company Amadeus is registered with the Spanish Stock Exchanges under the ticker AMS.MC and is also included in the investment rating IBEX 35.