S7 Airlines and TripAdvisor developing partnership


S7 Airlines and TripAdvisor developing partnership

S7 Airlines, a member of the oneworld® global aviation alliance, and the world’s largest travel site TripAdvisor® have concluded a partnership agreement. Booking a hotel through the website www.s7.ru has become easier than ever — other passengers’ reviews will help you make the right choice. 

Under the agreement S7 Airlines and TripAdvisor will cooperate in collecting passengers’ feedback on the hotels and publish it on their websites. At the end of the trip the passenger of S7 Airlines, who previously booked a hotel, will receive an email with a request to provide feedback on the hotel’s services. All feedback will be processed and moderated by TripAdvisor, and then published on the airline’s website. Based on passengers’ evaluation, each hotel will be assigned a rating corresponding to the level of services provided.

“More and more often passengers prefer to plan their trips by themselves — purchase air tickets, book a hotel, rent a car. Thanks to S7 Airlines additional services, all this can be purchased on the company’s website. Ratings and detailed reviews from travellers, who have already stayed at this or that hotel, will help our passengers better orient themselves and choose a hotel meeting their expectations”, Dmitry Chuyko, E-Business Director of S7 Group, noted.

“We are happy to establish partnership relationships with S7 Airlines. This cooperation effort will provide passengers with access to information necessary to compare the services and plan their vacation. S7 Airlines has become the first airline company and our first partner in Russia to use our feedback collection services”, Anna Rufo, Business Development Manager of TripAdvisor, said.

Up-to-the-minute flight information, and ticket booking and purchase, are also available on the website www.s7.ru or by calling the airline’s Contact Centre on  (free within Russia).

S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.

The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.

S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.

Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.

S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.

As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.

In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.

S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.

The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.