S7 Airlines is the leader of electronic services


S7 Airlines is the leader of electronic services

S7 Airlines is the winner of the Wings of Russia 2013 Award in the “The airline company of the year — the leader of the electronic commerce” category.

“We attach great importance to electronic services development in order to provide comfort to our passengers not only onboard but starting from the ticket purchase. S7 Airlines offers services based on the most up-to-date technologies, enabling passengers to save time and plan their trips with maximum easiness. It’s a special pleasure for us to win this award three years running”, Dmitry Chuyko, S7 Airlines E-Commerce Director, noted.

S7 Airlines was the first in Russia to launch online ticket sale on its own website and implement e-ticket, offer online check-in for a flight to its passengers, introduce a “Mobile boarding pass”, and develop a special iPhone app and the mobile version of the website.

In 2003 additional services available for purchase simultaneously with the air ticket were added to the website. Online check-in became available for passenger group bookings, online registration time was increased — now it starts 30 hours before the flight. Moreover the service enabling to pay for excess baggage online was added. Several iPhone app updates were developed, including integration with Passbook.

S7 Airlines — лидер в области электронных услуг

Three years running S7 Airlines becomes the strongest company in the sphere of electronic services development. According to the results of 2012 the airline was the winner of the “The best website for search and purchase of air tickets among airline companies” category, in 2011 S7 Airlines was recognized as the leader of Internet technologies development.

S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.

The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.

S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.

Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.

S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.

As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.

In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.

S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.

The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.