S7 Airlines offers a Self-Service Baggage Check-In to its passengers

21.12.2017

S7 Airlines, a oneworld® global airline alliance member, has become the first Russian airline to offer its passengers the opportunity to check in their baggage themselves.

Now, passengers of S7 Airlines can check in their personal baggage immediately when checking in online on the website of the airline and hand it over at a separate counter at the airport.

“We always strive to make the journey of our passengers as comfortable as possible. The possibility to check-in your baggage yourself simultaneously with the online flight check-in can significantly reduce the time spent at the airport before the departure. The passenger drops their baggage at a special counter and immediately passes into the passport control area,” notes Svetlana Kulyukina, Passenger Experience Department Director at S7 Group.

After the baggage is checked, the passenger will receive an e-mail with a baggage tag, which they must print, fold according to instructions and take to the airport. After the first self-service baggage check-in at the special counter at the airport, the passenger will receive a reusable envelope for the baggage tag and attach it to the suitcase. Thus, next time you make your trip you can fully prepare your baggage in advance and all that you will have to do at the airport is to hand it over to the personnel of S7 Airlines.

Today, passengers who take S7 Airlines direct flights from Moscow Domodedovo airport can appreciate the convenience of the self-service baggage check-in. Later such opportunity will be available at other airports of the S7 Airlines route network.

S7 Airlines constantly offers new services for its passengers, including those who travel with baggage. Also, it became possible to track baggage at Domodedovo Airport in the S7 Airlines mobile app. Having specified the number of a baggage tag in the app, the passenger can track the stages of the baggage preparation for departure, including the successful control check clearance by the aviation security service and readiness for loading on board. The service is also available for oversize and fragile baggage, which is handed over at the special counter at the airport.

Air tickets can be purchased at s7.ru, through the iPhone app or the Android app, and at any S7 sales office. You can also learn accurate flight information, book and buy tickets by calling our Contact Centre at 8 800 700–0707 (free for Russia).


S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.

The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.

S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.

Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.

S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.

As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.

In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.

S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.

The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.


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