Fare conditions

  • Transfer fare — a special fare provided by the carrier (carriers) for transportation of a passenger by one or several airlines from the departure airport (point) to the arrival airport (point) with a transfer at a transfer airport (point).
  • International carriage — a carriage involving the departure point and arrival point located correspondingly on the territory of two countries, or otherwise on the territory of the same country, if a landing point (points) on the territory of another country is (are) contemplated. Please Note that in case of an international carriage a visa might be required in order to enter another country. Please be sure to obtain the information on the requirements to have an entry (transit) visa from the embassy or consulate of the corresponding country.

Attention! Breaking the sequence of flight coupon use shall be prohibited.

  • For flights performed by a partner airline (Etihad, Belavia, TAP Portugal, Qatar, Royal Jordanian, Asiana Airlines, Japan Airlines, Aegean Airlines) a carriage for Not more than four Economy class passengers or not more than two business class passengers may be purchased. If you need to buy tickets for a greater number of passengers, you will have to make several purchases.
  • You can familiarize yourself with the baggage transportation rules depending on the fare in the Baggage Transportation Rules section on the www.s7.ru.
  • In case of a combination of fares: to each flight segment the rules of the fare, at which it was ticketed, shall apply. If the carriage was ticketed at a transfer fare, the rules of its application shall extend over to all flight segments included in the transfer.
  • In case of combination within one ticket of the domestic and international flights, the whole transportation is considered international, including a partially used ticket.

Additional terms and conditions for Japan (TYO)

1The exceptions are the the Basic group transfer tariff rates:
–from / to Novosibirsk via St. Petersburg / Irkutsk / Vladivostok / Khabarovsk;
–from / to London / Tel Aviv via Moscow;
–from / to Khabarovsk / Vladivostok via Tokyo.

2A price unit is an itinerary or part of an itinerary, which can be booked as a separate ticket.

In the event of any changes in the terms of transportation (change of the itinerary / date / flight number / reservation code), international segment(s) cannot be added domestic segment(s).

Субсидированные тарифы

Открыта продажа авиабилетов по субсидированным тарифам на 2019 год. Билеты по льготным тарифам возможно приобрести на рейсы S7 Airlines, которые будут выполняться до 31 декабря 2019 года. Специальные тарифы предлагаются в рамках государственных программ обеспечения доступности авиаперевозок.

Тарифы предоставляются гражданам РФ, относящимся к следующим категориям:

  • пассажиры в возрасте до 23 лет; Пассажирам, достигшим 23 лет, специальный тариф не предоставляется;
  • женщины в возрасте от 55 лет и мужчины в возрасте от 60 лет;
  • взрослые инвалиды I группы и сопровождающие их лица1;
  • дети-инвалиды всех групп и сопровождающие их лица1;
  • инвалиды с детства II или III групп1;
  • пассажиры, имеющие удостоверение многодетной семьи или иные документы, подтверждающие статус многодетной семьи в порядке, установленном нормативными правовыми актами субъектов Российской Федерации1.

Специальные тарифы действительны туда и обратно на следующих направлениях:

  • Новосибирск — Владивосток
  • Новосибирск — Магадан
  • Новосибирск — Мирный
  • Новосибирск — Хабаровск
  • Новосибирск — Чита
  • Новосибирск — Якутск
  • Новосибирск — Петропавловск-Камчатский
  • Новосибирск — Нерюнгри
  • Новосибирск — Симферополь
  • Новосибирск — Благовещенск
  • Новосибирск — Полярный
  • Москва — Благовещенск
  • Москва — Норильск
  • Москва — Горно-Алтайск
  • Москва — Улан-Удэ
  • Москва — Чита
  • Москва — Мирный
  • Москва — Калининград
  • Москва — Якутск
  • Владивосток — Петропавловск-Камчатский
  • Владивосток — Хабаровск
  • Владивосток — Якутск
  • Южно-Сахалинск — Владивосток
  • Иркутск — Санкт-Петербург
  • Иркутск — Магадан
  • Санкт-Петербург — Мирный
    (трансфер через Москву или Новосибирск)

Пассажирам в возрасте до 17 лет включительно доступны специальные тарифы для перевозок в ФГБОУ «Всероссийский детский центр «Океан», действительны туда и обратно по направлениям:

  • Новосибирск — Владивосток
  • Южно-Сахалинск — Владивосток
  • Иркутск — Владивосток

Чтобы оформить перевозку вам потребуется путевка и документы, удостоверяющие личность, гражданство и возраст пассажиров.

Количество мест по субсидированным тарифам на каждом рейсе ограничено.

1 Билеты по субсидированным тарифам для инвалидов I группы без ограничения по возрасту и одного сопровождающего их лица, детей-инвалидов всех групп и сопровождающих их лиц, инвалидов с детства II или III группы любого возраста, пассажиров, имеющих удостоверение многодетной семьи или иные документы, подтверждающие статус многодетной семьи в порядке, установленном нормативными правовыми актами субъектов Российской Федерации доступны для покупки в агентствах и офисах S7 Airlines (при наличии технической возможности). О возможности оформления билетов по субсидированным тарифам уточняйте в выбранном агентстве/офисе.

Service Fees/Charges Levels for Additional Services

Charges collected in all sales channels and transferred to Siberia Airlines, JSC

Service Description Chargeable Unit Amount
Fee for advance seat reservation (EMD 0B5) if a ticket is purchased via the website and using other sales channels

Note:
— the Service is offered from the moment of the ticket sale till the passenger’s check-in

Exceptions:
— categories of passengers not paying the fee are listed in the Procedure for the Preliminary Reservation of Seats in the Aircraft Cabin
1 seat Fares are available in GDS and depend on itinerary
Charge for special meal service

Exceptions:
— no charge for Business Class passengers
— vegetarian (0AN) 1 segment 150 RUB
— muslim (0LR) 1 segment 150 RUB
— child (over 2 years old) (0HF) 1 segment 150 RUB
— infant (under 2 years old) (063) 1 segment 150 RUB
— low lactose (0HN) 1 segment 150 RUB
— gluten free (0HO) 1 segment 150 RUB
— sea food meal (0LD) 1 segment 250 RUB
Charge for excess valuation of baggage (EMD 0IB) 10% of the excess valuation of baggage
Fee for First Class Lounge when departing from Beijing (EMD 0AG)
For economy class passengers; 1 person 350 CNY
For business class passengers (with BASIC fares tickets); 1 person 350 CNY
For business class passengers (with FLEX fares tickets) 1 person 50 CNY
Fee for Business Class Lounge (EMD 0BX) when departing from

Exceptions:
— business class passengers with tickets issued with Flex fares get the service for free
Beijing 1 person 300 CNY
Hong Kong 1 person 330 HKD
Bangkok 1 person 1200 THB
Seoul 1 person 40000 KRW
Shanghai 1 person 300 CNY
Rome 1 person 34 EUR
Charge for change of travel conditions (change of travel date ,flight number or itinerary) collected in accordance with fare application rules (EMD 993)
— for economy BASIC fares 1 transaction 3000 RUB/60 EUR
— for business BASIC fares 1 transaction 5000 RUB/80 EUR
Charge collected for the ticket refund for the following operations: for the PNR cancellation, for the calculation of amounts to be refunded and for the refund process with accordance to the fare rules

Note:
— the refund fee is charged for each pricing unit (PU-Pricing Unit)
— for FLEX economy fares (domestic or international airlines) 1 PU 2000 RUB/35 EUR
The no-show fee, charged when changing the conditions of carriage, according to the rules of tariff application (EMD 993)
— for economy BASIC and FLAX fares 1 transaction 5000 RUB/80 EUR
— for business BASIC fares 1 transaction 7000 RUB/110 EUR
The no-show fee charged for returning a ticket is according to tariff application rules

Note:
— the refund fee is charged for each pricing unit (PU-Pricing Unit)
— for economy FLAX fares 1 PU 5000 RUB/80 EUR
Surcharge (YQ) for reservation services in all GDS except ARDWeb, S7 Smart Ticketing, Amadeus GDS, Travel Sky, SITA, Sirena-Travel, GDS Sabre (including Infini and Abacus)
1 segment 10 EUR
Surcharge (YQ) for reservation services in GDS:
Amadeus. For sales offices in Russian Federation 1 segment 3,5 EUR
Amadeus. For sales offices outside Russian Federation 1 segment 6,5 EUR
Travel Sky, SITA, Sirena-Travel in the CCS BSP screen on the territory of Germany for BSP agents of Germany, GDS Sabre (including Infini and Abacus) 1 segment 6,5 EUR
Sirena-Travel in the CCS TCH screen 1 segment 50 RUB
for issuing of tickets on the territory of the USA, Canada, Great Britain, Greece, Sweden for each segment in the directions there and/or back:

  • Beijing — Novosibirsk / Irkutsk / Krasnoyarsk / Ulan-Ude / Vladivostok
  • Guangzhou — Irkutsk / Novosibirsk
  • Urumqi — Moscow / Novosibirsk
  • Shanghai — Novosibirsk / Vladivostok
  • Seoul — Irkutsk / Novosibirsk / Vladivostok
1 segment 25 EUR
For issuing of tickets on the territory of the Great Britain, Greece, Sweden on fares for ships crew members for each segment in the directions there and/or back:

  • Beijing — Novosibirsk / Irkutsk / Krasnoyarsk / Ulan-Ude/ Vladivostok
  • Guangzhou — Irkutsk / Novosibirsk
  • Urumqi — Moscow / Novosibirsk
  • Shanghai — Novosibirsk / Vladivostok
  • Seoul — Irkutsk / Novosibirsk / Vladivostok
1 segment 6,5 EUR

Additional Charges for Services Allowed to Authorised Agents and S7 Representatives of PJSC Siberia Airlines ONLY

Service Description Chargeable Unit Amount
Charge for ticket refund at the location other than the point of sale in case of the passenger’s voluntary refusal to fly, if the ticket is issued 42124 stock, BSP and ARC stock and refund is processed by other Agents in Russia and outside Russia (including the CIS)

Exceptions:
— no charge is to be paid for the refund of tickets upgraded to the IUPRT fare under the S7 Priority program
1 ticket 10% of the refunded fare
Charge(YQ) for bonus ticket issuance for S7 Priority Programme participants

Note:
— collected when bonus ticket is issued at Service Centre of S7 Priority Programme or at www.s7.ru web-site
1 segment 300 RUB
Charge for EXTRA SPACE (EMD 0B5)

Exceptions:
— free of charge for seat booking by S7 Priority Program Members
1 seat Fares are available in GDS and depend on itinerary
Fee for Passenger cabin seat choice during check-in (EMD 0B5)

Exceptions:
— no fee for passengers with tickets issued using FLEX fares
— no fee for status members of the S7 Priority Programme
— no fee for Business Class passengers
— for complete list of passenger categories for whom the Fee is not charged, see the Rules for Providing the Service Passenger cabin seat choice during check-in
1 seat Fares are available in GDS and depend on itinerary
Charge for the Service of Greetings on Board (EMD GB0)

Note:
— the Service may be issued only in the S7 smart ticketing graphical screen (HRDT) (when technically possible)
— the service availability depends on the destination.
1 segment 3000 RUB
Charge for the Service of S7 Airlines Business Lounge Access at Airport (EMD 0BX):

Note:
— The service may be issued only on www.s7.ru (if technically possible)
— 50% discount is available to children 2-12 years
— The Service for children 0-2 years old is provides free of charge

Charge for cancellation of service:
— In case of voluntary cancellation of the service fee 500 RUB.
— Child discounts not applies

Exceptions:
— The fee for voluntary cancellation of the service is not apply for children 0-2 years old.
Moscow (Domodedovo) 1 person 2800 RUB
Novosibirsk (Tolmachevo) 1 person 2000 RUB
Charge for the Class of Service Upgrade in the Airport of Departure (EMD 04D) without a Business Lounge access

Clarification:
— the service can be purchased at the counters of “S7 Service” LLC, “S7 Ticket” LLC, S7 representative offices abroad, though Authorized Agents.
1 segment Fares are available in GDS and depend on itinerary
Charge for the Passenger cabin seat choice during checkin (EMD ADS)

Note:
— the service may be issued at S7 Service offices in the S7 Smart Ticketing graphical screen (when technically possible)
— the service is available only in the economy class cabin
— the service is provided only for flights departing from DME and OVB airports.
1 seat Fares are available in GDS and depend on itinerary
The fee for booking the carriage on www.s7.ru or in S7 Airlines apps for iPhone and Android

Clarification:
— not charged; not charged when booking a ticket without a seat for children aged 0 to 2 years
1 segment 100 RUB
The fee for booking the carriage through the S7 Airlines Call Centre

Clarification:
— not charged; not charged when booking a ticket without a seat for children aged 0 to 2 years
1 segment 200 RUB
The fee for making changes to the ticket booked on www.s7.ru, in S7 Airlines apps 1 segment 150 RUB
The fee for making changes to the ticket through “My Booking” service on www.s7.ru 1 order 150 RUB
The fee for making changes through the Call Centre to the ticket purchased at a travel agency, sales office or on a ticketing website (except for www.s7.ru) 1 ticket 2000 RUB
Charge for the Hold of price (EMD 04C)

Note:
— The amount depends on itinerary
— The service may be issued only on www.s7.ru (when technically possible)

Exceptions:
— The Service for children 0-12 years old is provides free of charge
1 segment 100–300 RUB
Charge for the SMS-notification (EMD 075)

Note:
— The service may be issued only on www.s7.ru (if technically possible)

Exceptions:
— No fee for status members of the S7 Priority Programme
1 segment 30 RUB

Notes:

1. Charges are issued on EMD 421.

Exceptions:

  • The (YQ) charge for providing the automatic booking systems service, including GDS Sirena Travel, and for the service of issuing an award ticket for S7 Priority Program Members is indicated on the ticket;
  • The ticket refund fee can be charged to the EMD 421 (995) or can be displayed on the ticket refund mask in the Cancellation Penalty (CP) field;
  • The fee for a voluntary cancellation of the “Access to the S7 Airlines business lounge at the Domodedovo airport” service should be displayed in the EMD 0BX refund mask in the Cancelation Penalty (CP) field.

2. Charge for special meal/greetings on board/fee for advance seat reservation is issued after the request confirmation only.

3. If a charge is published in a currency which is not a currency of payment, use the system exchange rate on the date of the charge collection.

4. Charges for changing the travel conditions and refund are to be paid in accordance with the fare application rules as published in the reservation system (for the refund fee — on the date of the ticket issuance).