We guarantee the lowest prices for S7 Airlines/Globus flights on the S7 official website (www.s7.ru). If you find a ticket for these flights offered at a lower price, we will refund you the money.
Event period: From 01.02.2018 to 31.12.2018
Event holding company/payer: S7 Travel Retail LLC (Primary State Registration Number 1057747537100, address: 7 Petrovka St., 107031)
In order to obtain the refund of the sum paid for the ticket according to the event “Price guarantee” you should:
1.1 Purchase an air ticket for an S7 Airlines/Globus direct flight at www.s7.ru and pay for it with a Visa or Master Card, via WebMoney, MoneyMail, Монета.ру, Яндекс.Деньги payment systems or in any other way available on the website, or book such a ticket on the website www.s7.ru and pay for the booked ticket via QIWI terminals, at Euroset offices, or in any other way available in each particular case, of which you will be informed during the booking.
1.2 Within 24 hours after such purchase find any other place (another website, air ticket sales office, etc.), where the final ticket price (including taxes and charges) for the same S7 Airlines/Globus flight is lower by not less than 100 roubles, and buy the ticket at such place (flight number, date, carrier’s code, passenger quantity, passenger type1, service class must be identical).
1.3 Within 24 hours after the purchase of the first ticket send the confirmation of the ticket purchase at another place to the email address firstname.lastname@example.org specifying the booking number of the ticket purchased via www.s7.ru; exact address of the place, where the cheaper purchase was made; the total cost of the more cost-efficient offer (including taxes and charges), and enclosing a scanned copy of the ticket (itinerary receipt) purchased at a lower price and a document confirming payment for the ticket (invoice, account statement, etc.).
2. Terms and conditions
2.1. Upon receipt of your message a check taking up to 24 hours will be conducted. When the actual fact of a purchase at a lower price is established (subject to your compliance to the rules, terms and conditions, limitations mentioned above and below), we will return you the sum paid for the ticket purchased via www.s7.ru within 5 working days upon completion of the check, of which you will be informed by a message sent to the email address, from which you sent your message.
2.2. The total paid sum is refundable. Methods of refund are specified in the “Terms and conditions of electronic purchase”, of which you will be informed during the purchase, or which you can learn at any S7 Airlines contact centre.
2.3. The purchase date is the payment date (the date of the deduction of funds from the card, account, invoice date).
3.1. The purchase via www.s7.ru shall not contain any additional services (taxi to the airport, insurance, transfers, etc) apart from the flight.
3.2. The ticket purchase date at www.s7.ru shall be at least 3 days earlier than the flight departure date, but not earlier than the date of the event commencement. The purchase date of the ticket purchased in another place shall be not later than the event end + 24 hours (including cases of early termination of the event according to Articles 3.7, 3.8 of these Terms and conditions).
3.3. The event’s Terms and conditions shall not apply to corporate clients’ purchases, group bookings or package tours, and purchases made at confidential fares.
3.4. The offer shall not apply to code-share flights, where S7 Airlines is a marketing carrier.
3.5. The offer is limited to offers in Russian roubles, if at any other sales office the total sum or fare is specified in any currency otherwise than Russian roubles, this offer shall not be deemed a lower price alternative.
3.6. The event holding company reserves the right to refuse to refund the sum in case of (i) non-provision of information specified in Article 1.3 above, (ii) failure to confirm the facts stated, (iii) discrepancy between the information in your message and the event’s terms and conditions.
3.7. The event holding company reserves the right to amend the rules or terminate the event “Price guarantee” at any time without prior notification of the users. Any changes come into effect from the moment of publication of the amended terms and conditions of the event at www.s7.ru. The event’s termination shall become effective as of the moment, when the information on the event “Price guarantee” is deleted from the website www.s7.ru.
3.8. Termination of the event or amendment of the event’s terms and conditions shall not deprive any person of the right to get a refund for purchases made before the date of such amendment or termination.
3.9. For the avoidance of doubt if the sum is refunded in accordance with the Event, the transportation agreement in respect of which the sum was refunded shall be terminated and the corresponding booking shall be cancelled.
3.10. The Event Terms and conditions shall apply if the ticket purchased at www.s7.ru and the ticket purchased at another place are issued in the name of the same person.
4. Other special terms and conditions
4.1. If you send a message specified in article 1.3 of these Terms and conditions, the event holding company shall treat it as your consent to participate in the event and have your personal data processed for the purposes of the participation in the event. The event holding company guarantees and undertakes to ensure non-disclosure by its employees of the confidential information on the event participants’ telephone numbers and other personal data disclosed to it during the event, except for their direct use for the designated purposes under these Terms and conditions.
4.2. For the purposes of publishing the information on the event’s results the event holding company has the right to use in its information materials the event participants’ names, patronymics, surnames, other data and photographs, and have promotional interviews with the event participants, including for radio, television, and other mass media, or film the event participants for the purposes of any advertising material production without paying any compensation in this respect.
4.3. These Terms and Conditions shall prevail over any other information on this event published in the mass media.
1 For the purposes of these Terms and conditions passenger type means a passenger’s characteristic which affects the air transportation cost depending on such type (infant, child, adult, etc.).