S7 Airlines makes flight check-in quicker


S7 Airlines, a oneworld® global airline alliance member, is the first among the airlines to offer a new service for passengers, which allows to check-in and buy ancillary services at the airport quicker and easier than before.

There are additional employees of the airline working in the flight check-in area for S7 Airlines own flights at Domodedovo and Tolmachevo airports, each of them equipped with a mobile check-in device, which allows to check-in passengers for a flight, book ancillary services, accept payment, issue an electronic receipt and a check, as well as to print a boarding pass. Since October 2017, when the testing phase of the service has begun, more than 10,000 passengers of S7 Airlines have had the opportunity to appreciate its convenience.

“The results of the first months of work of our additional employees at the airports show the high efficiency of this solution. Thanks to it, we have managed to significantly increase the speed of flight check-in, which, of course, finds a positive response among passengers. On average 250 passengers use this unique service every day at Moscow Domodedovo Airport only,” notes Svetlana Kulyukina, Passenger Experience Department Director at S7 Group.

The mobile app installed on S7 Airlines employees’ smartphones was developed using modern mobile technologies. In particular, it can read QR codes and barcodes on boarding passes. In addition, employees are equipped with a fiscal mobile printer and a card reader for non-cash payments.

This way, if a passenger travels without baggage, they can quickly check-in for a flight, pay for all the necessary services, for example, a service class upgrade, and get a boarding pass, all without standing in a queue at the check-in counter. At the same time, passengers who have already checked-in for a flight online need not worry about printing the boarding pass themselves.

Air tickets can be purchased at s7.ru, through the iPhone app or the Android app, and at any S7 sales office. You can also learn accurate flight information, book and buy tickets by calling our Contact Centre at 8 800 700–0707 (free for Russia).

S7 Airlines (a brand of Sibir Airlines, www.s7.ru) is a member of the oneworld® global aviation alliance.

The airline has a wide network of domestic routes, with their home base at the air transportation hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines operates regular flights to the CIS countries, Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

In 2007, the airline was formally notified by IATA about being accepted to the IOSA (IATA Operational Safety Audit) operators list and became the second air carrier in Russia to successfully pass the entire international audit procedure for compliance with operational safety standards.

S7 Airlines leverages the global aviation industry’s latest developments in customer service and is actively growing its offerings.

Currently, S7 Airlines has the most modern fleet of aircraft in the Russian air transportation market. All the flights of the airline are operated on aircraft of the world’s leading manufacturers — Airbus, Boeing, Embraer.

S7 Airlines is included in the list of the TOP-100 best airlines in the world and ranks third in Eastern Europe according to the reputable international rating Skytrax.

As of year-end 2018, S7 Airlines became the most punctual Russian airline, ranking sixth in OAG Punctuality League 2019, the European airline punctuality rating.

In 2017, S7 Airlines became the recipient of the Skyway Service Award in two nominations: the best airline in the “Economy Class, Domestic Regular Transportation” category and the “Best Online Service for Customers” category. S7 Airlines is also the recipient of the Safety Leaders Award in the “Transport Safety: Flight Safety” nomination.

S7 Airlines has been repeatedly awarded the Cannes Lions advertising festival prize for its projects, and has received “My Planet” national award for its innovations in the field of travel.

The airline is a member of the S7 Group of companies. In 2018, the airline group carried more than 15.9 million passengers.